magicolor 2430 dl too dark
Category: Computers > Graphics
Asked by: audioman-ga
List Price: $15.00
23 Aug 2006 16:06 PDT
Expires: 22 Sep 2006 16:06 PDT
Question ID: 758885
photos are too darkl? ant way to adjust printer?
Re: magicolor 2430 dl too dark
Answered By: tisme-ga on 23 Aug 2006 17:21 PDT
Hello audioman-ga, First, you should ensure that it is not your computer monitor that is set too brightly (try darkening it to see if it matches the output). Next, you should see if you can increase the brightness in the application that you are using for the print output. If this happens in all applications, then follow the instructions below. I have a telephone number for you if you want to contact the official source directly yourself: 877-778-2687 in the USA/Canada (see end of answer for other countries). Konica Minolta recommends the following troubleshooting problems in the order they are listed for your problem: Use supported media http://www.qms.com/support/casebase/index.html If not printing envelopes, ensure that the envelope tabs (fuser separator levers) inside the printer are not set for printing envelopes (click here for information) ... problem solved? http://onlinehelp.kmprinters.com/CPDocs/q0405093.htm Remove and reinstall the OPC drum http://onlinehelp.kmprinters.com/CPDocs/q0904026.htm Ensure the binding clip for the transfer roller contact spring is not out of place http://onlinehelp.kmprinters.com/CPDocs/q1105060.htm Clean the laser lens http://onlinehelp.kmprinters.com/CPDocs/q0904024.htm Ensure that genuine KONICA MINOLTA toners (not refilled or third party) are being used http://onlinehelp.kmprinters.com/CPDocs/q0904037.htm Print a configuration page to verify toner levels and replace any exhausted toners http://onlinehelp.kmprinters.com/CPDocs/q1104035.htm Remove toner cartridges, inspect and replace if damaged http://onlinehelp.kmprinters.com/CPDocs/q0904029.htm If the above fails, it could be a technical malfunction and you may be eligible for product warranty. "You are also invited to call 877-778-2687 in the USA/Canada (select here for other countries) for over-the-phone assistance." SOURCE: http://onlinehelp.kmprinters.com/CPDocs/q0299024.htm Countries outside the USA/Canada click here: http://onlinehelp.kmprinters.com/CPDocs/q0199063.htm I hope this helps you rectify the problem. Good luck and all the best, tisme-ga Search Strategy: searched the official site and looked at the knowledge base
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