Google Answers Logo
View Question
Q: HP Laserjet 1220 does not scan the entire page when scanning multiple pages ( No Answer,   0 Comments )
Subject: HP Laserjet 1220 does not scan the entire page when scanning multiple pages
Category: Computers > Hardware
Asked by: davidpeters-ga
List Price: $11.11
Posted: 25 Aug 2006 11:51 PDT
Expires: 24 Sep 2006 11:51 PDT
Question ID: 759503
My HP Laserjet 1200 with feeder scanner (aka Laserjet 1220 All-In-One, see
picture at scans wonderfully -- BUT -- only
the last page is scanned up to the very border of the page. First and
intermediate pages are only scanned up to a bottom margin of about 15
millimeters which get cut off in the scan results.

If the problem is resolved, thus if the scanner DOES scan multiple pages each up
to their bottom borders afterwards, the reward of $ 33.33 applies.


Clarification of Question by davidpeters-ga on 25 Aug 2006 11:59 PDT

It does't matter if the native scanner interface by HP or external
software like 'Microsoft Office Document Scanning' is used, the latter
being able to hide the scanners twain interface. In both cases the
bottom margin of first and intermediate pages get cut off.

Clarification of Question by davidpeters-ga on 29 Aug 2006 01:40 PDT

The problem is NOT related to any known settings in the printer and/or
scanner control panel as well as it is independend of the scan
software that is used to drive the scanner.

It is supposed that the solution might be found in one of the
scanner's *.ini-files that can be downloaded and inspected here:

[the scanner software and hardware of this all-in-one printer/scanner
are identical to the scanner soft- and hardware of the HP LJ 3200]



Clarification of Question by davidpeters-ga on 05 Sep 2006 01:11 PDT
This is very strange. I figured that the scanner usually DOES scan the
entire page even when scanning multiple pages using the feeder.

However - there is one certain letter from the municipal department
featuring four pages of normal text on normal white A4 size paper. For
some reason, accidentally I used this very letter for testing the

What happened, I figured there is no way to scan THIS one letter
properly. No matter whether I put the letter backwards or upside down,
the scanner always cuts the respective bottom inch of the intermediate
pages off. Everything else is scanned rather perfectly to the very
bottom. I can't believe it.
There is no answer at this time.

There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy