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Q: Successfull reinstallation of Windows Picture and Fax Viewer ( Answered 4 out of 5 stars,   0 Comments )
Question  
Subject: Successfull reinstallation of Windows Picture and Fax Viewer
Category: Computers > Software
Asked by: whistle_britches-ga
List Price: $25.00
Posted: 15 Sep 2006 09:32 PDT
Expires: 15 Oct 2006 09:32 PDT
Question ID: 765584
How to install "Windows Picture and Fax Viewer" to print and save
http://webapps.rrc.state.tx.us/dpimages/img/100000-99999//PR0000142021_0002.tif?

I have Windows XP, 512 MB, SP1 and I think I have uninstalled or
corrupted WPFV because MPFV does not appear when I open the ".tif" image above.

I can view but can not print or save the image.
Answer  
Subject: Re: Successfull reinstallation of Windows Picture and Fax Viewer
Answered By: keystroke-ga on 15 Sep 2006 13:38 PDT
Rated:4 out of 5 stars
 
Hello,

You have posed a very interesting question here however I believe I
have an answer for you.

If you want to reinstall the Windows Picture and Fax Viewer software
do the following.

Click on Start, Run... and type in:

regsvr32 /u %windir%\system32\shimgvw.dll

Once that process has finished do the following

Click on Start, Run... and type in:

regsvr32 /i %windir%\system32\shimgvw.dll

This should reinstall Picture and Fax viewer.

Search terms:
picture and fax viewer msn
+
personal knowledge

Would obtaining other software to print and view the images be an
acceptable resolution too? If you need any additional information such
as other viewers, let me know and I'll answer that in a clarification.

--keystroke-ga

Clarification of Answer by keystroke-ga on 15 Sep 2006 13:42 PDT
I would also advise you to update immediately to Windows Service Pack
2. There are important updates included in SP2 which you really need
to have.

You should also make sure to install any recent Windows updates that
you need as well.

If not, at least make sure that you have a good antivirus because you
will need it. I recommend Avast, which is free:

http://www.avast.com/

Request for Answer Clarification by whistle_britches-ga on 16 Sep 2006 20:35 PDT
My assumption is that you will assist me in getting
a good install and I will have the ability to open the tif
file.

If I am correct in my assumption of what you will do.
then we have a deal.

Do you agree?

Clarification of Answer by keystroke-ga on 16 Sep 2006 22:52 PDT
Hi whistle_britches,

I'm not quite sure what you mean by me assisting you. Google Answers
Researchers are not allowed to communicate with askers by personal
communications such as email and phone.

Here are step-by-step instructions for how to reinstall the Windows
Picture and Fax Viewer (and once it is reinstalled, you should easily
be able to download and open the tiff file you want):

Press the start button in the bottom left corner of your screen. 

A start menu should pop up.

Click on "Run" on that start menu.

When the little box pops up, type this in the white part of the box:

regsvr32 /u %windir%\system32\shimgvw.dll

A process should start.

When that process has completed, 

Click on Start, then Run... and type in:

regsvr32 /i %windir%\system32\shimgvw.dll

This should reinstall the Windows Fax and Picture Viewer on your computer.

(You may have to reboot after this for it to work.)

If this doesn't work for some reason, let me know in a clarification
and I'll try to help you the best I can. Researchers are only allowed
to communicate with askers through the clarification process.

Cheers,
--keystroke-ga

Request for Answer Clarification by whistle_britches-ga on 17 Sep 2006 12:18 PDT
keystroke-ga,

"I'm not sure what you mean by me assisting you. Google Answers
Researchers are not allowed to communicate with askers by personal
communications such as email and phone.", quoting you.

That is what you said.  I did the two things at Start and you said it
"should reinstall the Windows Fax and Picture Viewer on your coomputer."

However, it is the same before.  WFPV does not appear; when I print preview
it is a blank page.

So, do you understand now what I meant when I said assist me
because your solution is supposed to solve my problem, but
it did not solve my problem.

I want to pay you when my problem is solved.  Do you understand?

Now, what is next step?

wb
9-17-06
1415 hours

Request for Answer Clarification by whistle_britches-ga on 17 Sep 2006 12:33 PDT
keystone-ga,

Well, I had not re-booted as you said I may have to so 
I was rather sure that was my problem.

I just re-booted and the result is same.

No Windows Picture and Fax Viewer.

Patience and persistence pays profits,

John

Clarification of Answer by keystroke-ga on 17 Sep 2006 16:04 PDT
Hi whistle_britches,

I would recommend that you install Windows XP Service Pack 2. There is
no reason to just have SP1 and that might very well be why the Windows
Fax and Picture Viewer is not working for your computer.

If you install SP2 and the install of Windows Fax still will not work,
you have a bad install of Windows XP in the first place and Windows
Fax and Picture Viewer will not be able to work on your computer.

You have 2 options in this case:

1. Reinstall Windows XP.
A clean install should allow the install of Windows Fax and Picture to
work as it should.

2. You could use an alternative viewer to view the files you wish to
view. There are many available which should suit your needs, and if
you let me know that this is what you wish, I could give you a list of
them which you could use.


I would recommend that you reinstall Windows XP anyway, however,
because if you have such a bad installation that it is causing these
problems for you, it will probably cause worse problems for you in the
future and it is inevitable that you must reinstall it.

Let me know what you think of these options.

--keystroke-ga

Request for Answer Clarification by whistle_britches-ga on 18 Sep 2006 08:55 PDT
Thank you for a response.

I have previously installed SP2 and it slowed down my computer terribly
and I uninstalled it.

I plan to buy a new computer this fall or early next year and I don't want
to mess with something that is working.

I just received a .jpg file and it opened in WPFV.

I just went back to the .tif file and WPFV does not open; I can see
the .tif file but can not save or print it; same as before.

Very strange that .jpg will bring up the WPFV and .tif will not.

I don't want the hastle and potential problems of an reinstall
of Windows XP.

If you have other suggestions based upon what I just told you, let me know.
If I don't hear from you, I consider the matter closed and you have your money.

WB

Clarification of Answer by keystroke-ga on 18 Sep 2006 14:52 PDT
Hi whistle_britches,

Here is an alternate viewer that should open .tif files for you:

Go to this webpage:

http://www.oldversion.com/program.php?n=acdsee

and choose version 2.42 of ACDSee.
I believe that is the last free version without nags.
That should open tiff files for you.

another alternative is Irfan View:

http://www.irfanview.com/

This allows for TIF editing and printing.

Finally, I have tried to look at this tif file you linked to in your
opening question and there is nothing there. Do you have the direct
link to it? You may be trying to download something that does not
exist on the server.

Thanks,
--keystroke-ga

Request for Answer Clarification by whistle_britches-ga on 18 Sep 2006 18:38 PDT
keystroke,

I can see the image but I can save or print it.
If I print, it prints blank.

There is no save or save as offered; so I can not save.


The file or whatever ever it is on the internet.  Starts with webapp
and ends in .tif.  I just went to another computer which I think has
maybe Windows 98
and It opens, saves, and will print the image.

Very frustrating.

I think all these programs that you offered are to open a file
and I don't think that they are a file but as it sez a "webapp.....tif"???


Thanks for all your help,

WB

Request for Answer Clarification by whistle_britches-ga on 18 Sep 2006 18:59 PDT
http://webapps.rrc.state.tx.us/dpimages/img/100000-199999//PR0000142750_0001.tif

Can you see this?

Note that it is a webpage??

Clarification of Answer by keystroke-ga on 19 Sep 2006 05:33 PDT
Hello whistle_britches,

When I click on that link, I get a box that pops up saying, "What
should Firefox do with this file?" and gives options whether to open
it directly or to save it to somewhere. What exactly happens when you
click on that link?

What browser are you using and how is it configured? Firefox allows me
to save that image to my desktop, which then allows Irfanview to open
and print the image. It works perfectly for me.

(Note: I just tried in Internet Explorer and it also asks me what to
do with the file. Do you have your browser configured to automatically
open an image or to ask you what to do with a file first? If you have
it set to automatically open, you can reset it to ask you what to do
with files. Then, you should be able to save the file and open it
directly from your desktop or wherever you so choose to save it.)

Would the file in another format work for you? I could convert it to
another type of file and upload it for you.

Let me know what you think of these options.

--keystroke-ga

Clarification of Answer by keystroke-ga on 19 Sep 2006 05:39 PDT
Hi whistle_britches,

I forgot to add this in as well. 

To save that file, simple right click and then click "save target as"
in Internet Explorer or "save link as" in Firefox. That should save
the file to your desktop or wherever you want and then if you have
downloaded one of the programs above, you should be able to open it
straight from there and print it.

Let me know if this works.

--keystroke-ga

Request for Answer Clarification by whistle_britches-ga on 19 Sep 2006 07:19 PDT
keystrokes,

When I right click on image, you get nothing!

I did download one of your suggestions.

WB

Clarification of Answer by keystroke-ga on 19 Sep 2006 07:50 PDT
Hi whistle_britches,

Did my suggestion of the alternate program work?

You don't have to right click on the actual image itself, but on the file name.

For instance, when you have the file:
http://webapps.rrc.state.tx.us/dpimages/img/100000-199999//PR0000142750_0001.tif

you would click on the actual words on this page that make the link.
When you right click on those, absolutely nothing happens? A box
should pop up. This should have the option to "save target as" or
"save link as."

Let me know what happens.

Clarification of Answer by keystroke-ga on 19 Sep 2006 09:49 PDT
Here is another idea as well.

Apple QuickTime, when installed as a browser plugin, can access the
file, you could install that and access the file that way too.

Another alternative you could use is to download and install:

Getright
http://www.getright.com/

start a download using that software and paste the TIFF file address as
the download source and save it to your desktop, then he should be able to open and
print it out as normal.

Something among all these suggestions should be able to work.

--keystroke-ga

Request for Answer Clarification by whistle_britches-ga on 19 Sep 2006 10:51 PDT
keystroke,

You have gone over and beyond a paid dutiful assistant.

Thanks for you help.

WB

Clarification of Answer by keystroke-ga on 19 Sep 2006 11:28 PDT
Thanks, wb. I hope some of my suggestions worked for you.

--keystroke-ga
whistle_britches-ga rated this answer:4 out of 5 stars
Researcher stayed with until I got some results.

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