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Q: Retrieving POP3 email from Sympatico account using Eudora 7 ( No Answer,   0 Comments )
Question  
Subject: Retrieving POP3 email from Sympatico account using Eudora 7
Category: Computers
Asked by: fountainpen-ga
List Price: $10.00
Posted: 04 Oct 2006 04:44 PDT
Expires: 03 Nov 2006 03:44 PST
Question ID: 770689
I am trying to retrieve E-mail from sympatico accounts, using Eudora
7.  I want to use the same Eudora to retrieve mail from other accounts
as well.  I have the server set to pophm.sympatico.ca.  The SSL is set
to "Required, Alternate Port".  In the Eudora.ini file I have entered
"popport=995" under the sympatico personas.  I do not believe I am
currently running virus protection as I've just had a system rebuild
after a hard drive replacement.  This used to work before!

I can't make it send mail either, but that's okay since I can use a
server from work through VPN.

A good answer will result in me being able to retrieve my sympatico
mail from the same Eudora instance I use for my other mail.

Request for Question Clarification by hummer-ga on 04 Oct 2006 05:51 PDT
Hi fountainpen,

Using your browser, try moving all of your email out of your Sympatico
Mail Inbox (empty your inbox).
http://passport.sympatico.ca/UserProfileDetection.aspx?aot=mail&lang=en

Good luck,
hummer

Clarification of Question by fountainpen-ga on 04 Oct 2006 06:59 PDT
Nope, that doesn't seem to help.  I get an error message of 
"There has been an error transferring your mail.  I said PASS <shhhh
don't tell anyone!> and then the pop server <[my address
omitted]@pophm.sympatico.ca> said ERR command failed"

This is the case whether or not I've moved all the mail out of my server inbox.

Request for Question Clarification by hummer-ga on 04 Oct 2006 08:58 PDT
Ok, fountainpen, here's another idea - have you accessed your Eudora
Certificate Manager?

Troubleshooting
"...Try adding this certificate to your certificate database for SSL
to succeed Certificate Error...."
 1. In the Personalities window, right-click the <Dominant>
personality and select Properties.
 2. In the Incoming Mail tab, click Last SSL Info.
 3. Click Certificate Information Manager, select the SSL certificate,
and then click Add to Trusted.
 4. Click Done.
 5. Click OK to close the Eudora SSL Connection Information Manager.
 6. Click OK to close Account Settings for <Dominant>. You should now
be able to check your mail.
http://www.utexas.edu/its/umbs/answers/eudorawin.html 

Eudora SSL Help with graphics
http://www.cfrq.net/ssl/eudora.html

Good luck!
hummer

Clarification of Question by fountainpen-ga on 04 Oct 2006 11:58 PDT
Sorry, I should have put that in my initial question!  Yes, I've tried
that.  (Although I'm just following the instructions again to check,
and I'm not sure what "select the SSL certificate" means).

Currently, when I click on Last SSL Info, the information in the
Connection Information Manager window includes "Port - 995" and
"security parameters - negotiation status - Succeeded"
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