It sounds as though Geeksbyminute fits the bill. They provide online
support for technical computer issues, including such tasks as
installing new software, etc.
"Call us and you'll be connected to a real person who specializes in
solving PC and Mac related problems. Our geeks are certified and have
the experience needed to provide you with computer support for both
Home or Business software, hardware and peripherals. Pay As You Go. We
charge $1.99 per minute. Billing does not start until you are
connected to and speaking with a live person
Geeks By Minute understands how essential computers are to your
lifestyle. We also understand the problems that exist among the
thousands of hardware devices, software titles, and the confusion
these problems cause for computer users. It is our mission to not only
resolve these problems, but also educate our customers as to why this
is happening and how to prevent similar issues in the future."
Other services you might consider:
I hope these links help!