Hello,

This is my question:

I have just bought a licensed download of AVG 7.5 to replace the (very good) 
AVG 7.1 free antivirus that I had on my machine.

Now, the AVG ?control center? says that my e-mail scanner is fully
functional.  However, three things cause me to worry as to whether it
is in fact working, there being absolutely no indication in Outlook,
that it is.  There was with AVG free (and with Trend Micro's
PC-cillin).

The worrying things are:

Whereas with the AVG 7.1 free, there used to be an actual icon for the
AVG, within the window of Outlook and so, I seem to recall, was there
with PC-cillin, that I had before, there is now NO icon actually in
the outlook window - it being only present in the taskbar.
When the AVG 7.5 is scanning for viruses in the ordinary way, a
slightly different icon (with a white arrow in the middle) appears
alongside the usual one, both icons being in the system tray. 
However, there is no such icon making an appearance when I am
downloading my e-mail.  Therefore, I wonder whether the e-mail is
really being scanned.
      I would very much like to know from anyone out there who is
using Outlook as their e-mail program and AVG 7.5 antivirus, whether
this lack of the icon for AVG, within the Outlook window is what they
also have.

3.  When I had the AVG 7.1 free on here, there was always a little
note at the end of any e-mails that I received, saying that the e-mail
had been scanned by AVG antivirus and had been found to be virus-free.
 There is now no such note.


Basically then, do you think that my e-mail is being scanned.

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Request for Question Clarification by hummer-ga on 04 Nov 2006 07:10 PST

Hi  yaffle,

Make sure email scanning is enabled:

Double click AVG (Control Center)
email scanner / configure / certify mail incoming & outgoing (enable)
/ ok / restart.

or 

Double click AVG
right click email scanner / properties / configure / 
email scanning: enable incoming & outgoing mail

I know this sounds simple, but it's the first thing to check.  
hummer

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Clarification of Question by yaffle-ga on 04 Nov 2006 10:26 PST

Hello hummer,

Sorry if I have kept you waiting, but I have been out.  Now that I'm
back, I will try what you suggest and then come back to let you know
what gives.  Thanks for making the suggestion, by the way.

Yours sincerely,

Yaffle, England.

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Clarification of Question by yaffle-ga on 04 Nov 2006 10:59 PST

Thanks hummer,

I used the first route.  The software was set to check the e-mail but
not to notify me.  I checked the incoming and outgoing boxes - and
jumping Jehosaphatt, the problem was resolved!  Why on earth Grisoft
did not tell me to do that, your guess is as goood as mine.  I did ask
them what needed doing.  Thanks SO much! I'll now close the question.