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Q: I can not access my yahoo accounts, it appears closed, Why what has happend? ( Answered,   2 Comments )
Question  
Subject: I can not access my yahoo accounts, it appears closed, Why what has happend?
Category: Computers > Internet
Asked by: tedrunyon-ga
List Price: $5.00
Posted: 28 Nov 2006 06:20 PST
Expires: 28 Dec 2006 06:20 PST
Question ID: 786164
I had been using a yahoo email account for over 10 years, and all of a
sudden my password and ID are valid.  I used yahoo's wizard to find my
ID and my password.  It shows my other email accounts, but the primary
one isn't avaiable.  I also sent it an email,from another account.  It
seems to have been sent without error.  If it didn't really exist, I
should have gotten a email message undelivered.  I think my password
was discovered by someone phishing and they have changed the password
and now have access to some personal information and I might become a
victum of ID theift.  Please give me your imput, Thank you.

Clarification of Question by tedrunyon-ga on 28 Nov 2006 06:24 PST
sudden my password and ID are valid (correction: change the word valid to invalid.)
Answer  
Subject: Re: I can not access my yahoo accounts, it appears closed, Why what has happend?
Answered By: keystroke-ga on 28 Nov 2006 07:07 PST
 
Hello tedrunyon,

Thank you for your question.

Have you gone through the forgotten password system? If not, that
should be your first port of call.  When you go to log in, click
"forgot password" and follow the directions.

Secondly, go to this website:
Yahoo Help
http://help.yahoo.com/help/us/mail/spam/

and call Yahoo Customer Care.  They may be able to help you more as it
is pretty difficult to get access to your account once it has been
stolen!

I hope this helps you. If you need any additional clarification, let
me know and I'll be glad to assist you.

--keystroke-ga
Comments  
Subject: Re: I can not access my yahoo accounts, it appears closed, Why what has happend?
From: denco-ga on 28 Nov 2006 10:12 PST
 
Howdy tedrunyon-ga,

To hopefully add to keystroke-ga's answer, the following email address has been
known to work for getting access to Yahoo! accounts that have been blocked for
any number of reasons.

Email: account-security-help@cc.yahoo-inc.com

Place your Yahoo! "username" as the Subject and outline what you have done to
date to try to fix the problem.

Looking Forward, denco-ga - Google Answers Researcher
Subject: Re: I can not access my yahoo accounts, it appears closed, Why what has happend?
From: keystroke-ga on 08 Dec 2006 01:05 PST
 
Thanks denco!

--keystroke-ga

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