I have a program on my bus. comp for customer info called servmaster
it is dos based, I have loaded the windows version. How do I transfer
info to the windows program>

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Request for Question Clarification by pwizard-ga on 21 Oct 2002 19:06 PDT

Who makes this software and/or what type of program is it?

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Clarification of Question by gary7841-ga on 22 Oct 2002 04:38 PDT

Software is from cdr technologies,inc. O'fallon, mo. 63366  I believe
there out of business

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Request for Question Clarification by aceresearcher-ga on 22 Oct 2002 18:12 PDT

gary7841,

Did you try to import your old ServMaster data into the Windows
version using the methods I described? Let us know.

It is likely that the Windows version has the ability to Import
ServMaster files from older versions of the program. Start your new
Servmaster software, and try pulling down the "File" menu to see if
there is an "Import" option. If not, try the "Open" option, "Browse",
and find your old data files, then double-click on them. If that
doesn't work, try pulling down the "Help" menu, then "Search" or
"Index", type in "Import" to see if the program will give you some
clues.
 
Thanks!

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Clarification of Question by gary7841-ga on 23 Oct 2002 04:40 PDT

File menu has no import or browse or open, there is no help file

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Request for Question Clarification by aceresearcher-ga on 23 Oct 2002 10:46 PDT

gary7841,

What options does the "File" menu have"

(Is there any way for you to post a .jpg or .gif screen shot of the
program on the web?)

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Clarification of Question by gary7841-ga on 23 Oct 2002 16:41 PDT

Under file,   customers,scheduled work orders,find
customers,settings,information, exit.   under information-show
configuration (ini)file location---show data location

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Clarification of Question by gary7841-ga on 23 Oct 2002 16:47 PDT

Configuration file  C:\programfiles\winsm\winsm.ini    Data base in use .\data

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Request for Question Clarification by aceresearcher-ga on 27 Oct 2002 04:32 PST

gary7841,

I have a couple of ideas for you to try:

1) What happens when you pull down "information" and select "show data
location"? Does it allow you to specify a path name here? If so, try
pasting in the pathname of your existing data file.

2) If you are running on a Windows operating system:
On the "Start" button in the lower left-hand corner of the screen,
right mouse-click and select "Explore". In the window that comes up,
on the left-hand side, find c: and double-click that. That should
bring up a list of Files and Folders located on the c: drive. Find
"winsm" and double-click on that. Then see whether there is a file or
folder with the word "data" in it, and try to find the actual name of
the default file your new program is using (for instance,
"C:\programfiles\winsm\data.sms",
"C:\programfiles\winsm\data\data.srm", etc. If you find it,
right-click on it, select "Rename", and rename it to "data.xxx" (where
.xxx is the same suffix it already has). Then find your existing file,
move it to your "C:\programfiles\winsm\", and change its name to the
data file name you found in your "C:\programfiles\winsm\" folder.

If you are not using Windows operating system, we need to know your
operating system.

Try these and let me know if you have any luck.

aceresearcher

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Request for Question Clarification by aceresearcher-ga on 31 Oct 2002 06:24 PST

gary7841,

I just wanted to check and see if you were able to import your
existing data file successfully into your new version of the program.

Just let me know -- if not, we can work on this some more!

aceresearcher

Can you tell us the manufacturer of this software?

It is likely that the Windows version has the ability to Import
ServMaster files from older versions of the program. Start your new
Servmaster software, and try pulling down the "File" menu to see if
there is an "Import" option. If not, try the "Open" option, "Browse",
and find your old data files, then double-click on them. If that
doesn't work, try pulling down the "Help" menu, then "Search" or
"Index", type in "Import" to see if the program will give you some
clues.

If this doesn't work, or if you have questions or problems in
performing any of the above steps, please post a Request for
Clarification, and the Researchers will try to help you further.

I hope this information has been a help to you!

When I searched for "CDR Technologies", I found the following
information:

"CDR Technologies is a start-up company that began operations in
August 2000. The company is a spin-off of TTI Telecom, a leading
telecommunications software company in Israel" which "launched an
innovative product that allows these Telco users to use Call Detail
Records (CDRs) in real time to analyze and manage the network better."
http://mktgweb.wharton.upenn.edu/gcpcourse/GCP_0001proj.html

I also found "CDR Technologies - retail and mail order computer
products" referenced in a directory, linked to a now defunct website
http://www.home.netrover.com/popular/shopping/shop_computers.html

The website is stored on the Internet Archive Wayback Machine (
http://web.archive.org/collections/web.html )
http://web.archive.org/web/20000325032039/http://www.cdrmail.com/cgi-bin/index.asp

These seem pretty clearly to NOT be the company for which you are
looking.

I used an Internet Archive Wayback Machine version of
http://www.Infospace.com (which I happen to know is still hooked up to
an old database)
and found your company's information:
Cdr Technologies, 211 E Elm St, O Fallon, MO 63366-2650 (636)978-0404

Unfortunately, the phone number is now owned by a catering business
who has no knowledge of CDR.

I also found a company address and phone in Texas:
Cdr Technologies, 600 E Denton Dr Apt 5223, Euless, TX 76039
(214)252-0067
http://www.globalbusinesses.com/eulesbus/73.shtml

This listing also appears to no longer be valid, either. The phone
number is active, but it just rang and rang (no answering machine).

Did you try to import your old ServMaster data into the Windows
version using the methods I described above? Let us know.

Thanks!