Where can I get an HP-700 stand-alone fax machine repaired?  I am
pretty sure the only thing wrong with it is the modem was fried in an
electrical storm (it happened once before).  It does everything but
send and receive. :-(
WEB7

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Request for Question Clarification by araminty-ga on 21 Oct 2002 21:09 PDT

Approximately where are you located, web7?  Country, state, city will
help researchers a lot!

Araminty.

I recommend that you contact "World of Fax & Copiers." Their
toll-free number is 1-800-634-9329, or 1-866-FAX-PART. I spoke 
with Scott, who was knowledgeable and helpful. 

They offer the following repair services for your HP-700 fax:

1. If you are confident the modem is the problem, they will
swap or repair just that board for you, for a flat fee of $50. 

2. If you're not so sure, ship them the entire machine;
they will service it for a flat fee of $119.

Scott emphasized that the HP-700 is an excellent fax machine,
"worth repairing, definitely better than anything you're
going to pick up at [store deleted] for $150."

If you are not in the US, you can reach them at (845) 638-2332.
Their fax number is (845) 634-1534. 

When shipping equipment to them, you must make absolutely
certain to REMOVE THE INK CARTRIDGE; also take a cloth
and clean up any loose ink where the cartridge was seated.
I can't emphasize this enough -- Scott mentioned it and I also
have had a direct negative personal experience with an inkjet
fax shipped with the cartridge inside. Very, very messy.

You can send the modem board, which can be removed with a
phillips-head screwdriver, or the entire machine to the
following address; it must be carefully packed as it is
a fragile piece of equipment: 

World of Fax
162 Grandview Ave
Nanuet, NY 10954

However I recommend calling first to establish your own
comfort level with them before shipping off the machine.

Their web site is a bit dated, but my phone conversation with
Scott was very encouraging.

(P.S. If your geographical location is not in the continental
U.S., please request clarification and I'll do additional
research.)

Very useful and thorough recommendation.  I will call firm recommended
for the repair.  Thanks majortom.  WEB7