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Q: Computers ( Answered,   0 Comments )
Question  
Subject: Computers
Category: Computers > Internet
Asked by: june1974-ga
List Price: $3.00
Posted: 21 Oct 2002 22:50 PDT
Expires: 20 Nov 2002 21:50 PST
Question ID: 86327
how do i get rid of the Win 32 OpAsery.A and D virus. I can Disinfect
for temporary relief but it keeps returning each time I run An
anti-virus up-date

Request for Question Clarification by mistajon-ga on 22 Oct 2002 00:22 PDT
Hi June1974-ga,

I just need to ask a few q's if you dont mind.

1. What anti virus software are you using?
2. What o/s are you using?
3. Is your PC on a network?

W32/Opaserv.worm hides in
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
"ScrSvr" = %WinDir%\ScrSvr.exe 

You must delete this reference from your windows registry and delete
the infected file in DOS mode. The anti-virus software can take care
of the rest and clean your whole pc of this worm.

You will also need to take the pc off the network (if it is on a
network) as this worm spreads via network shares.

If you require more indepth instructions I will answer once you
respond.

Best wishes,
mistajon-ga

Clarification of Question by june1974-ga on 22 Oct 2002 15:22 PDT
Hi mistagon-ga
I have E-Trust Antivirus version 6
Windows 98
Not networked
I now have versions E & F
Answer  
Subject: Re: Computers
Answered By: mistajon-ga on 03 Nov 2002 02:02 PST
 
june1974-ga,

Please download Symantec's W32.Opaserv.Worm Removal Tool located at
http://securityresponse.symantec.com/avcenter/FixOpsrv.exe

Save this file to your desktop and run it. Click start to begin. Once
it has finished reboot your computer and you should be clean of the
Opaserv worm.

Please make sure you update your E-Trust AV with the latest signiture
file and perform a full scan on your computer just to make sure you
are clean.

Further removal instructions can be located at :
http://securityresponse.symantec.com/avcenter/venc/data/w32.opaserv.worm.html

Search terms:

Opaserv removal tool
://www.google.com/search?q=opaserv+removal+tool
Opaserv ://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&q=opaserv+

If you require more information, please dont hesitate to ask for
clarify.

Thankyou.

Best wishes,
mistajon-ga
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