Would like some links on instructions on how to delete or uninstall a
(email) Security Certificate on a Windows ME machine.  While trying to
configure a new server, we installed a security certificate on the
server and my client has downloaded it to my client.  We had some
problems and reinstalled the server security certificate (using a
different certificate).

Now, each time I log on to check e-mail, my client (Outlook Express)
'balks' that "The Certificate's CN name does not match the passed
value." I'd like to get rid of the current certificate on my machine,
so next time I log on, the new server certificate can be passed to my
client.

Email server: POP3 using SSL

Dear Respree,

I know from experience that Outlook Express can be a pain sometimes
but it generally gets the job done when it comes to email. Your old
certificate sounds like one of those pains. Hopefully, this
information can allow you to rid yourself of this problematic email
certificate.

You can remove individual certificates in OE by clicking on:

1. Tools
2. Options
3. Security
4. Digital ID's

This is the OE email certificate editor/viewer. Now in the tabs that
say Personal, Other People, Intermediate Certification Authorities,
and Trusted Root Certification Authorities, look for your certificate
(whatever its called on the server). Press the Remove button to remove
that certificate.

Your problem certificate will be in one of the tabs; if it is not in
the first then try the next and look for certificate.

After you have removed the certificate, you might try closing and
restarting OE and see if you are prompted again. (If you are still
prompted try restarting the computer because any changes made in
microsoft often need a restart to enforce the change).

Searching on the web for this problem shows that it has happened to
others:

[
http://groups.google.com/groups?q=%22cn+name%22+group:microsoft.public.windows.inetexplorer.ie6.outlookexpress.*&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=%23Av7twovBHA.1652%40tkmsftngp03&rnum=1
]

[
http://groups.google.com/groups?q=certificate+%22cn+name%22+group:microsoft.public.outlook.general&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=a0i7le%241bng%241%40nntp6.u.washington.edu&rnum=1
]

The suggestion there is to remove the entire email account (email
settings and emails) and then re-enter the information and try again.
This is a bit cumbersome, though it may be an alternate solution.

[
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&th=e3ae9d663049bedc&seekm=241f01c1b2ad%241e736590%24a5e62ecf%40tkmsftngxa07#link61
]

A suggestion is made on the above page to reinstall the email account
which might be more trouble than it is worth. If you do this be sure
to back up your email settings and your emails.

This site http://www.tomsterdam.com/insideOE/main.htm has some
additional information on Outlook Express if you are interested. Of
note, is the backup section so you can be sure you don't lose any of
your emails.

The above should alleviate the problem you are experiencing. However,
due to the complexity of computers (and especially buggy Microsoft
products) this may not work for you. If you have further problems
please Request Answer Clarification before you rate this answer and I
will be happy to assist you.


Sources/Links:

Newsgroups:
microsoft.public.windows.inetexplorer.ie6.outlookexpress.wishlist
Subject: Outlook Express 6 From by Michael Fishman
Date: 2002-02-25 22:13:36 PST
http://groups.google.com/groups?q=%22cn+name%22+group:microsoft.public.windows.inetexplorer.ie6.outlookexpress.*&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=%23Av7twovBHA.1652%40tkmsftngp03&rnum=1

Newsgroup: microsoft.public.outlook.general
Subject: Outlook Express by Kim W
Date: 2001-12-28 09:00:11 PST
http://groups.google.com/groups?q=certificate+%22cn+name%22+group:microsoft.public.outlook.general&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=a0i7le%241bng%241%40nntp6.u.washington.edu&rnum=1

Inside OE Home
http://www.tomsterdam.com/insideOE/main.htm


Search Strategy:

"outlook express" certificate "cn name"
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=%22cn+name%22+group%3Amicrosoft.public.windows.inetexplorer.ie6.outlookexpress.%2A&btnG=Google+Search

"cn name" group:microsoft.public.windows.inetexplorer.ie6.outlookexpress.*
http://groups.google.com/groups?q=%22cn+name%22+group:microsoft.public.windows.inetexplorer.ie6.outlookexpress.*&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=%23Av7twovBHA.1652%40tkmsftngp03&rnum=
1

---

Clarification of Answer by arcadesdude-ga on 24 Oct 2002 06:18 PDT

Thank you very much for trying out this new feature (for tipping me)! :]

Wonderful.  Thanks very much.  I see GA has a new feature where you
can add a tip for the researcher.  I think I"ll try it out. =)