Here's the situation:

I have several users on Exchange server that want their reply to
address different from what the exchange server domain is.  Is this
possible?

Example: user@mydomain1.com wants to send and reply as
user@mydomain.com but the exchange server domain is mydomain1.com. 
The exchange server also does not have the mydomain.com address. 
Instead, it has the mydomain1.com domain.

Let me know if you need me to be more clear about this.

Hello,

Changing your reply-to address in Outlook/Outlook Express is very
simple, and can be done no matter what your excahnge server has set
up. Infact, cross domain reply-to's are no different than same domain
reply-to's. For example, my e-mail address at my university has a
reply-to to my personal hotmail account, one ending in a *.edu, and
the other ending in a hotmail.com address. All of this is accomplished
using e-mail headers which are mail server independent. What actually
happens is that you add another line in the e-mail headers which
states:

"
Reply-To: "John Doe" <john.doe@domain.com>
From: "John Doe" <john.doe@domain1.com>
To: "Jane Doe" <jane.doe@domain2.com>
Subject: test
"

Which instructs Jane, when she clicks on Reply to automatically reply
to john.doe@domain.com instead of john.doe@domain1.com. Reply-to's are
very common where people receive mail at a preferred e-mail address,
but can't for some reason always send mail out using the same address.

For your convenience, I have provided three links which show in detail
how to go about chaning reply-to addresses in Microsoft Outlook and
Microsoft Outlook Express (they're almost identical steps). The
exmaples are from university and ISP webpages though, so follow the
steps, using your own settings of course.


Search Strategy:

changing reply-to "outlook" on google:
://www.google.com/search?q=changing+reply-to+%22outlook%22


Additional Links:

How to change your reply-to address in Outlook 1:
http://www.columbiastate.edu/computerservices/Reply-to-EmailChange.htm

How to change your reply-to address in Outlook 2:
http://www.helpdesk.umd.edu/os/windows_me/applications/outlook_express_5/3615/

How to change your reply-to address in Outlook Express:
http://www.surfbest.net/technical/expressreplyto.htm


Thank you for the opportunity to answer your question, if you require
more information, please clarify the question, or if you find this
answer satisfactory, please feel free to rate it. Thank you!

skermit-ga

---

Request for Answer Clarification by sherpaj-ga on 25 Oct 2002 10:34 PDT

When you have an exchange based acct on outlook 2002 it does let you
specify a reply to address.  The dialog box for acct properties is
very different then that of an pop3 or imap acct.  there is no box for
reply to address.

---

Clarification of Answer by skermit-ga on 25 Oct 2002 11:23 PDT

http://groups.google.com/groups?selm=A6A3B69F1E3FD211A35F00A0C9CDFEDA0B7A48%40BERNT01

Gives the advice:

"Double click the users mailbox in the Exchange Administrator. Click
the
'email addresses' tab. Click on 'New", choose 'Internet address', type
in the new address, click 'OK'. Highlight the new address and click
'Set
as reply address'"

To do this you must have administrator access, and you must do it per
user. But this seems like what you were looking for since you said
several users want their reply-to's changed.

If this doesn't help, please put another clarification request, and I
will be more than happy to work with you further.

skermit-ga

---

Request for Answer Clarification by sherpaj-ga on 25 Oct 2002 20:53 PDT

Thanks much to both skermit-ga and Gambo, it is great to have 2 solid
researchers on my case.  We are using a Exchange hosting provider, so
we don't have access to the administration of the server except
through thier web based admin tool.  Thier web based tool doesn't
offer a way to do what we want.  I liked how Gambo (by the way I have
a friend named Gambu, he is a expedition cook in Nepal) found a
workaround using the the Have Replies Sent To box.  The only drawback
is that when they get a message, the recepient sees that it came from
the Exchange name.   We want it to look like messages came from what
the "reply to" address is.   Do either of you guys know of another
workaround or some 3rp party tool (online, or a service, or a outlook
addon) that will do this?

---

Clarification of Answer by skermit-ga on 26 Oct 2002 13:02 PDT

I'm sorry sherpaj, I do now know of any 3rd party add-ons. If there is
only a couple accounts that need to be edited, you might be able to
work with your Exchange provider to get those accounts edited. A
couple e-mails sent back and forth between you and your tech-support
department could help out immensely. If you really need custom account
settings for different users, I would look into administering your own
Exchange server. It's actually not too hard, and there are many books
on the subject. At the least, offer that to your provider as an
alternative to them helping you out, because I'm sure they want to
keep your business.

---

Request for Answer Clarification by sherpaj-ga on 26 Oct 2002 15:32 PDT

I talked to the ISP and they can't help me, that is why I posted my
request for an alternate solution here.

If you don't mind, I would like to request consideration for a refund,
at least a half refund.  The work around from Gambo was the closest to
a solution; it is 1/2 way there anyway.  Maybe he could get 1/4 of the
amount?

I do very much appriciate all the helpfull comments, but the answer
did not provide a solution.  Good clues towards a workaround solution
were provided in the comments by a 3rd party (gambo).  With
appriciation towards the researcher for trying, I would like to
request consideration for a refund,at least a half refund.  thanks
much.

Hello,

This question was about Outlook using Exchange -- I would request a
refund since the answer provided is for Outlook Express.  See here:
https://answers.google.com/answers/help.html

To partially answer this, the only way I've found to change the
Reply-To is to create a new message, then click on the Options box on
the toolbar.  In the Have Replies Sent To box, enter the local or
Internet e-mail address.  When the recepient gets the message, they
will see the Exchange name, but when they press reply it will default
to what you entered earlier.

Thanks,

Gambo

Gambo, thank you for your suggestion, but I feel confident I can work
things out with sherpaj-ga through the use of clarifications, after
all that is what they are there for. Please read my full answer, as it
concerns not only Outlook Express, but Outlook as well. If his
exchange server were set up with POP3 accounts, my answer would have
worked as described, but his exchange server is not, as he stated in
his clarification. Please don't be so quick to jump down a
researcher's throat. Thank you.

skermit-ga

Thanks for the consideration and comments, Sherpaj.  I found a number
of 3rd party utilities awhile back, not sure if any will address this
problem, but it's worth a look:
http://www.slipstick.com/addins/housekeeping.htm.

I'm not an official Google researcher, but have provided Outlook
Technical Support (among other products) at the company I work for,
for the past several years, just passing on some knowledge in this
area.

Thanks,

Gambo