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Q: computers windows 2000 windows explorer + Internet Services Manager ( No Answer,   1 Comment )
Question  
Subject: computers windows 2000 windows explorer + Internet Services Manager
Category: Computers > Operating Systems
Asked by: saulg-ga
List Price: $15.00
Posted: 28 Oct 2002 05:35 PST
Expires: 27 Nov 2002 05:35 PST
Question ID: 90905
I'm having a problem with Windows 2000 SP2, IE5.5 SP2.
When I right-click on a folder in Windows Explorer, Nothing happens if
I click "Properties" or "Sharing".  If does work for files!

Clicking on "Internet Services Manager" icon in Administrative Tools
also brings up nothing and now I can't run .ASP pages locally!

I've had this problem before and it went away, but now it's back.
I run NAV & Zone Alarm and disabled them to test - but the problem is
still there.

Also the computer takes ages (three minutes) to show the network icons
in the tray!

Could it be to do with a security update?
$15 prize to first solution that works!!!!!!

Request for Question Clarification by mrbuzz-ga on 28 Oct 2002 06:46 PST
Hi saulg-ga,

I've actually had the exact same problem you're describing about a
year ago.  Since my answer isn't exactly a solution, I'm hoping this
will at least confirm/deny whether your problem is same as mines.  My
IIS metabase was corrupt and I was unable to access properties pages
in WinExplorer and the MMC snapin for IIS was dead too. 
Unfortunately, I'm unaware of a way to fix metabase corruption other
than uninstalling and reinstalling IIS.  As majortom-ga said in the
comments section, you should try installing Win2K SP3 to see if
that'll fix it.

Here's a way you can test to see if it's indeed an IIS metabase
corruption:

1. Open up a console using start, run, type in: cmd
2. cd \inetpub\adminscripts
3. adsutil

If the command above gives weird errors then your metabase is indeed
corrupt.  Reinstalling IIS isn't as bad as it seems.  Depending on how
many websites you've setup, it doesn't take too long to recreate the
webs and the virtual directories again.

If the command above runs and just gives informational messages on how
to use it or asking you to associate with Wscript, then your metabase
appears to be fine.  You should try creating another MMC snapin by
doing this:
1. Start, run, type in: mmc
2. File, Add/Remove Snap-in
3. Click Add... button
4. Choose Internet Services Manager
5. OK all the way out

If readding doesn't work, then try restarting IIS by doing this:
1. Start, run, type in: cmd
2. net stop w3svc
3. net start w3svc

If you get errors then it's probably due to something else.  Check the
Event Viewer (Under Admin Tools) to see if any errors showed up there.

I hope the above at least points you in the right direction.  Let me
know if any of it works since I ended up reinstalling IIS to get it to
work again.

Good luck,
mrbuzz-ga

Clarification of Question by saulg-ga on 28 Oct 2002 12:13 PST
Dear mrbuzz-ga & majortom-ga,
Thank you for your prompt reply.
Since posting my question I had tried to correct the problem by:

a) Applying SP3-  No difference!

b) Shutting down various services & seeing what happens.  When I tried
to shut down IIS, It was not successful & I saw in the Events Log and
in the Services applet that FTP and WWW Publishing Services were
"starting" (i.e. hung).

c)

 
I've actually had the exact same problem you're describing about a
year ago.  Since my answer isn't exactly a solution, I'm hoping this
will at least confirm/deny whether your problem is same as mines.  My
IIS metabase was corrupt and I was unable to access properties pages
in WinExplorer and the MMC snapin for IIS was dead too. 
Unfortunately, I'm unaware of a way to fix metabase corruption other
than uninstalling and reinstalling IIS.  As majortom-ga said in the
comments section, you should try installing Win2K SP3 to see if
that'll fix it.
 
Here's a way you can test to see if it's indeed an IIS metabase
corruption:
 
1. Open up a console using start, run, type in: cmd 
2. cd \inetpub\adminscripts 
3. adsutil 
 
If the command above gives weird errors then your metabase is indeed
corrupt.  Reinstalling IIS isn't as bad as it seems.  Depending on how
many websites you've setup, it doesn't take too long to recreate the
webs and the virtual directories again.
 
If the command above runs and just gives informational messages on how
to use it or asking you to associate with Wscript, then your metabase
appears to be fine.  You should try creating another MMC snapin by
doing this:
1. Start, run, type in: mmc 
2. File, Add/Remove Snap-in 
3. Click Add... button 
4. Choose Internet Services Manager 
5. OK all the way out 
 
If readding doesn't work, then try restarting IIS by doing this: 
1. Start, run, type in: cmd 
2. net stop w3svc 
3. net start w3svc 
 
If you get errors then it's probably due to something else.  Check the
Event Viewer (Under Admin Tools) to see if any errors showed up there.
 
I hope the above at least points you in the right direction.  Let me
know if any of it works since I ended up reinstalling IIS to get it to
work again.
 
Good luck, 
mrbuzz-ga

Clarification of Question by saulg-ga on 28 Oct 2002 12:22 PST
Dear mrbuzz-ga & majortom-ga,
Thank you for your prompt reply.
Since posting my question I had tried to correct the problem by:

a) Applying SP3-  No difference!

b) Shutting down various services & seeing what happens.  When I tried
to shut down IIS, It was not successful & I saw in the Events Log and
in the Services applet that FTP and WWW Publishing Services were
"starting" (i.e. hung).

c) I then removed & re-installed IIS (had to disable the services
before I could re-install & it took several tries).

The good news is that I now have the right-click on the folders
(properties & sharing) and can also run the Internet Services Manager
(Administrative Tools Applet).

The problem is that I've had the same problem happen twice before & it
miraculously corrected itself after a while- God knows how?

I've also come across many postings on the same problem (apparently
also happens with XP) & attach two threads from different discussion
forums-  none had an answer!  I couldn't find anything on the
Microsoft site.

http://www.annoyances.org/exec/forum/win2000/t1022073712

http://www.annoyances.org/exec/forum/win2000/r1035811742


Let's keep an eye if a complete reason is posted here, and in the
meantime thanks mrbuzz-ga for the work-around, and thanks to
majortom-ga.

Bestest.
saulg-ga

 
I've actually had the exact same problem you're describing about a
year ago.  Since my answer isn't exactly a solution, I'm hoping this
will at least confirm/deny whether your problem is same as mines.  My
IIS metabase was corrupt and I was unable to access properties pages
in WinExplorer and the MMC snapin for IIS was dead too. 
Unfortunately, I'm unaware of a way to fix metabase corruption other
than uninstalling and reinstalling IIS.  As majortom-ga said in the
comments section, you should try installing Win2K SP3 to see if
that'll fix it.
 
Here's a way you can test to see if it's indeed an IIS metabase
corruption:
 
1. Open up a console using start, run, type in: cmd 
2. cd \inetpub\adminscripts 
3. adsutil 
 
If the command above gives weird errors then your metabase is indeed
corrupt.  Reinstalling IIS isn't as bad as it seems.  Depending on how
many websites you've setup, it doesn't take too long to recreate the
webs and the virtual directories again.
 
If the command above runs and just gives informational messages on how
to use it or asking you to associate with Wscript, then your metabase
appears to be fine.  You should try creating another MMC snapin by
doing this:
1. Start, run, type in: mmc 
2. File, Add/Remove Snap-in 
3. Click Add... button 
4. Choose Internet Services Manager 
5. OK all the way out 
 
If readding doesn't work, then try restarting IIS by doing this: 
1. Start, run, type in: cmd 
2. net stop w3svc 
3. net start w3svc 
 
If you get errors then it's probably due to something else.  Check the
Event Viewer (Under Admin Tools) to see if any errors showed up there.
 
I hope the above at least points you in the right direction.  Let me
know if any of it works since I ended up reinstalling IIS to get it to
work again.
 
Good luck, 
mrbuzz-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: computers windows 2000 windows explorer + Internet Services Manager
From: majortom-ga on 28 Oct 2002 05:56 PST
 
I have found numerous discussion threads about this, but no firm
answers.
The longest thread was this one:

http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&safe=off&threadm=t4rkgtk92cvu80obhaei0oj60sqab0fe02%404ax.com&rnum=20&prev=/groups%3Fq%3Dwindows%2B2000%2Bfolder%2Bproperties%2Bproblem%26start%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26safe%3Doff%26selm%3Dt4rkgtk92cvu80obhaei0oj60sqab0fe02%25404ax.com%26rnum%3D20

One common factor in all of these messages: the problem appeared in
Windows
2000 SP2 or less. Sure, SP3 is pretty recent and that might be the
only reason we haven't heard of this problem in SP3 so far, but I
recommend that you give SP3 a try. If it does work, there seem to be a
number of other people
out there who would like to hear about it.

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