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| Subject:
Community banks vs. big banks - BANKING
Category: Business and Money > Finance Asked by: rex8-ga List Price: $50.00 |
Posted:
31 Oct 2002 15:08 PST
Expires: 30 Nov 2002 15:08 PST Question ID: 94715 |
I am looking for information about the demographics and psychographics of people or businesses who choose community banks over big banks such as Wells Fargo. The simple answer is that you get a level of service with community banks that you would not get at Wells Fargo. But I want to go deeper than that. Specifically: - What are the demographics of the community bank customer vs. those of the big bank customer? - Is it an older person, one that desires/expects personalized service? Or does age come into play at all? - What are the factors that make someone choose one or the other? - Are smaller banks gaining in popularity in a time when consumer trust in big business is down? Or is popularity about the same? - Who is the CREDIT UNION customer, and how are they different from the community bank consumer? - Are community banks able to support business accounts, and do they see these as good growth opportunity? Or is the bigger growth happening on the individual customer side? Anything that helps me to "know" the community bank customer, whether it's an individual or a business, and why they've made this choice will be very helpful. |
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