When I boot up my computer I get and error "Missing Shortcut" "Windows
cannot find the file PCDLIB32.DLL" "Browse" "Cancel".  When the boot
up is complete the error message window dissappears and everything
seems normal.  When I searched for the root of this file I found
Borderbund CreataCard which I deleted a long time ago.  I deleted this
form Program Files but now I get a root "Windows/System" and another
which does not seem to have any connection.  Can I delete this file or
will it cause problems with Windows or other functions?

---

Request for Question Clarification by sgtcory-ga on 01 Nov 2002 06:57 PST

Hello superroy,

Which operating system are you using? Windows 98 by any chance?

Thanks for the clarification -

SgtCory

---

Clarification of Question by superroy-ga on 02 Nov 2002 10:20 PST

Sgtcory---Yes I am using Windows 98 second addition

---

Clarification of Question by superroy-ga on 02 Nov 2002 10:28 PST

I am using Windows 98

Hi superroy-ga,

I can help you with this issue. It seems PCDLIB32.DLL is a PhotoCD
Library file used by Broderbund CreataCard and other programs. I
wouldnt delete this file just to be safe. We can however stop that
message from popping up at the start of your windows bootup.

Please firstly check the startup folder. The problem program might be
located here, if not we should be able to find it by using msconfig
(instructions below). Click on start, programs, startup. Is there
anything regarding CreataCard here? If so, delete it.

Please try the following instructions if you have not found the
reference to CreataCard in the startup of windows:

Close all programs and return to the Windows® desktop. 
Click Start and select Run. 
Type MSCONFIG in the Open: field. 
Click OK. A System Configuration window will open. 
Click the startup tab.

If you see anything in reference to Broderbund CreataCard untick it
and click OK and reboot. It might tell you where the file is located,
so if you see anything displaying C:\Program Files\Broderbund this
most likely is the problem program.

This will stop the file trying to start once you start windows. You
will see some default windows programs like systray, load power
profiles and more which must remain ticked.

If you are unsure please reply with all the programs in that startup
list and I will let you know which one you can untick. Also could you
please let me know if possible what version of Broderbund CreataCard
you installed?

If you require more information, please clarify the question and I
will be happy to respond asap.

Search terms:

Broderbund CreataCard
://www.google.com/search?q=Broderbund+CreataCard
PCDLIB32.DLL ://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&q=PCDLIB32.DLL

Thankyou.

Best wishes,
mistajon-ga

---

Request for Answer Clarification by superroy-ga on 04 Nov 2002 09:16 PST

I did not find anything in the Startup folder
There are lots of ticks in the System Configure Window and I am not
familiar with many of them:
MS Update Detection
System Tray-------this I know must stay ticked
PP5300usb
Load QM
Determine
ATTRedUpdate
NAV Agent------this is Norton antivirus
Scan Registry
Load Power Profile
AtiD32
AtiKey
EasyKey
SBWatchDog.exe
Sound Fusion
StillImageMonitor
SchedulingMonitor
ScriptBlocking
Load PowerProfile--------This must stay
CSINJECT.exe
Event Reminder---------this is a calendar we use 

I had CreataCard Gold 4 but deleted it some time ago.  Also, when I
"find" the PCDLIB32.DLL I get C:\Program Files\Proventure\Business
Cards\pr... in addition to the Windows\System.  This is a program we
use to make business cards----

---

Clarification of Answer by mistajon-ga on 05 Nov 2002 00:15 PST

superroy-ga,

Thankyou for your reply.
Lets see what all these programs are firstly:

MS Update Detection <- Microsoft Works updater
System Tray <- System file
PP5300usb <- Paperport software
Load QM <- Query manager for explorer
Determine <- No idea what this is. (Where abouts is this file located?
Have you updated your AntiVirus definitions and performed a full
scan?)
ATTRedUpdate <- ISP AT&T Updater
NAV Agent <- Norton AV
Scan Registry <- Windows registry check
Load Power Profile <- Windows file
AtiD32 <- ATI Radeon
AtiKey <- System Tray access 
EasyKey <- One touch keyboard
SBWatchDog.exe <- Sound blaster
Sound Fusion <- Sound card control
StillImageMonitor <- Scanner/camera related
SchedulingMonitor <- Some kind of scheduler.
ScriptBlocking <- Norton script blocker
Load PowerProfile <- Windows file
CSINJECT.exe <- Cleansweep program
Event Reminder <- Calender as you said

Nothing in regards to CreataCard or Proventure cards there.

1. What happens when you locate this PCDLIB32.DLL file in
c:\windows\system when it asks for the file?

2. For a test, try untick ALL of those programs in the startup list
except for
Load QM, Load PowerProfile, StillImageMonitor, Scan Registry and
System Tray.
Does this error still occur?

3. Can you possibly try install Broderbund CreataCard again and see if
this fixes it? - Uninstall it cleanly and see if that helps.

Please clarify if you require further assistance. Thankyou.

Best wishes,
mistajon-ga

---

Clarification of Answer by mistajon-ga on 14 Nov 2002 03:25 PST

superroy-ga,

Please try my suggestions in your earliest convience. I hope you are
successful. Once done please let me know of your current status.
Thankyou!

Best wishes,
mistajon-ga

---

Request for Answer Clarification by superroy-ga on 16 Nov 2002 16:46 PST

mistajon

Thanks for all your efforts to help me---I tried the #1 suggeation and
when I located the "Windows\System" and  clicked on it an "Open With"
screen appeared with "Check the program you want to use to open
PCDLIB32.DLL, etc" ---and a long list of programs I never ever heard
of and have no idea at all which one to use.  So I just deleted the
screen and continued.

#2--I unticked all the programs in "Startup" except the ones you
mentioned---did not remove the problem.

#3--I installed Broderbund CrearaCard and that did help--so I
uninstalled it with Norton Clean Sweep & Add/Remove and that did not
help---the same "Open With" opens up and I am in the same
predition--except now I get a message "Windows is looking for the "Q\
file"---I just click that off too !!
There was a "Missing Shortcut" window "Windows is searching for 
AGeminu.exe"  but that disppeared after the first restart and was
replaced with the "Q\" remark

Thank heavens I can still use the computer.

Best wishes to you-
superroy

---

Clarification of Answer by mistajon-ga on 19 Nov 2002 12:23 PST

Hi superroy-ga,

Sorry for the delay. It seems these two files are hidden somewhere
inside your windows registry.

Try click Start -> Run -> REGEDIT.exe
Click on Registry -> Export. Call the file backup, save it to your
desktop. Make sure you click the ALL button below. Click SAVE.

Click on Edit -> Find. Try searching for PCDLIB32.DLL and AGeminu.exe
and delete any reference to this. If you delete something wrong, you
can always double click on the backup file on your desktop to restore
your registry back to normal.

Alternatively, you might be able to run a program that clears all
unwanted registry entries (called a registry cleaner). I will include
a selection of links that you can try shortly.

See if that helps.

Regards,
mistajon-ga

---

Request for Answer Clarification by superroy-ga on 20 Nov 2002 20:13 PST

Hi mistajon

I ran the search in the EDIT>FIND and PCDLIB32.DLL was found---I
deleted it plus several more Broderbund/CreataCard/American Greetings
files.  Could not find AGeminu.exe but for some reason it does not
come up at start anymore.  Didn't help with the PCDLIB32.DLL file--it
still wants to know which program I want to use to open it.   ----I am
now getting a "can't find the /Q file"

Thanks and you have a good Thanksgiving

superroy

---

Clarification of Answer by mistajon-ga on 25 Nov 2002 23:34 PST

Superroy-ga,

Please try either or both of these windows registry cleaners to try
solve your problem:

RegCleaner - http://www.vtoy.fi/jv16/shtml/regcleaner.shtml

and/or

EasyCleaner - http://www.voodoofiles.com/708

I hope one of these programs cleans up the old registry entry of the
PCDLIB32.DLL

Best wishes,
mistajon-ga

---

Request for Answer Clarification by superroy-ga on 12 Dec 2002 18:48 PST

mistjon

I tried the options to clean up the registry but when I got them up
they were so formidable that I was afraid of really screwing up my
system even more.  There were no instructions on how to proceed so I
was baffled and not knowing what to do I just shut them down.  So I am
still with the same problem.  Appreciate all you have done for me and
if there any more moves I can try let me know. Maybe lead me through
one of the cleaners ????

superroy

---

Clarification of Answer by mistajon-ga on 15 Dec 2002 21:46 PST

Hello Superroy-ga,

I have found the following article from the Broderbund support
website:

http://support.broderbund.com/fix.asp?isid=5406&prog=190&printer=1

If you follow the instructions on the website above this should
resolve your "Cannot find the file PCDLIB.DLL".

Also regarding the program with the /Q switch try the following:

Go to Start -> Run. Type msconfig. Click on the Win.ini tab, press "+"
on windows. Have a look for anything regarding the /Q program that
cannot run on startup.

Kind regards,
mistajon-ga

Superroy,

This file is a shared system file, not only used by CreataCard.
Several other graphics applications use it and it's also included with
some Microsoft apps such as Word, PowerPoint, Publisher and Works.
It's also included in the Kodak Picture CD software. I definitely
wouldn't DELETE the file from your windows system directory. I would
simply remove the startup shortcut or registry entry that is looking
for it in the old Broderbund folder and that should clear up the
error. Alternately, you can copy the file from your system directory
to the place where it is looking for it. You might can also browse to
the file when it asks for it and it may save it's new location and not
ask the next time.

Good Luck,
PWizard

Please try to follow the Browse option and find the "Windows\System"
version of the file and then click on Save or Open option (not
cancel). This may be fix the problem. Is this work please let me know.

livioflores-ga

I am using Windows 98

Attn Livioflores----Followed your instructions ---- did not cure the problem

Attn Sgtcory----I am using Windows 98

Arrn Pwizard----I did not understand how to do some of the moves you sugested--
                I am a novice in the computer field so I really need step by 
                step instructions to mess around the directory---that may be m
                more then you want to tackle 


Mistajon----I have not had a period where I can try all the things you suggested
            Now when I do a find I get three files all the same size:
            C:\Windows\System
            C:\My Documents
            C:\Program Files|ProVenture\Bsiness Cards|pr.....
            Also, now when I boot up I get a window asking me what program 
            I want to use the open this PCDLIB32.DLL file----I do not 
            recognize most of the list and have no idea to do with this question