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Q: Looking for the case study ( Answered 3 out of 5 stars,   1 Comment )
Question  
Subject: Looking for the case study
Category: Business and Money > Advertising and Marketing
Asked by: witch2-ga
List Price: $10.00
Posted: 02 Nov 2002 06:13 PST
Expires: 02 Dec 2002 06:13 PST
Question ID: 96352
Hello,
I'm looking for the following case study:
"DHL Worldwide Express (International Pricing)"
It will be great to have this case study and analysis...

Thanks in advance!

Request for Question Clarification by sgtcory-ga on 02 Nov 2002 13:04 PST
Hello,

This seems to be a popular business study criteria. Is this just the
title for this class study? I found reference to the class itself, and
even some of the materials that are given within the class, but no
exisiting report by that name. I did however find this:

http://www.unine.ch/iene/english/Contenu/Market/..%5C..%5C..%5Cpaper%5Cdhl.pdf

You will need Adobe Acrobat to open this.

Please let me know if you were told that this study exists as a
seperate entity. Thanks in advance -

SgtCory
Answer  
Subject: Re: Looking for the case study
Answered By: omnivorous-ga on 02 Nov 2002 14:46 PST
Rated:3 out of 5 stars
 
Wtich2 --

The case study that you're seeking is "DHL Worldwide Express," a
Harvard Business case study originally published in September, 1992
and revised in 1997.  It is orderable on-line for $6.50:
http://harvardbusinessonline.hbsp.harvard.edu/b02/en/common/item_detail.jhtml;jsessionid=4D4OT2GH2VY20CTEQENB5VQKMSARWIPS?id=593011

The case covers uniform vs. country pricing decisions faced by DHL's
marketing staff.  If you're at a business school, the library may well
have a copy.  You won't find it on-line, as Harvard holds the
copyright.

I know from your other question on "International Pricing for Profit"
that you're looking for a good topic.  I had looked at that question
and was considering suggesting the following Google search strategy:
"grey markets" + pricing + international

"Grey markets" are any unauthorized distribution of goods, be it
semiconductor distributors selling excess inventory to other
"unauthorized" distributors -- or trans-shipments of goods from the
U.S. to Europe.  When there are significant differences in pricing,
both customers and resellers have a strong interest to attack pricing
differentials.  Invariably disputes end up in the public eye.  During
the 1980s, for example, differential pricing between the U.S. and
Europe for cameras caused quite a bit of controversy.

Here's a series of articles from The Register, a U.K.-based
publication that covers the information technology industry on
shipments of software from the U.S. into Europe. "This is what
Microsoft said about grey imports in 1998" is the first of 5 articles
from The Register (Nov. 27, 2001):
http://www.theregister.co.uk/content/51/23045.html

The other four articles are linked at the bottom.

If any of this eliminates your need for the international pricing
question, don't forget to close it so that you're not charged.

Best regards,

Omnivorous-GA







Google search strategy:

Request for Answer Clarification by witch2-ga on 03 Nov 2002 01:40 PST
Thanks lot for your help, but I think I need something different…. 
I need some case study which refers to international pricing strategy
such as: pricing penetration strategy or pricing skimming strategy, or
some explanation about what is the formula of the price for foreign
market in compare to the domestic one. All this examples has to be
referred to some specific firm...

Clarification of Answer by omnivorous-ga on 03 Nov 2002 02:18 PST
Witch2 --

The DHL case sounds perfect for what you're seeking.  Using a Google
search strategy using either the case number (9-593-011) or "DHL
Worldwide" + "international pricing" will get you a number of course
outlines and syllabuses, though not a whole lot of case analysis.

This can still be useful:
1.  to see in what context other courses are discussing the issues
2.  in seeing what other international pricing cases may be available

For example, see this International Marketing Management case from
ESC-Grenoble, as it has a list of about a dozen possible case studies:
http://www.esc-grenoble.com/contenu/iprod/etranger/Syllabi/International%20Marketing%20Management.htm

And good luck!

Omnivorous-GA

Request for Answer Clarification by witch2-ga on 03 Nov 2002 05:43 PST
Appreciate your help, but I'm sure that I can find in Internet
thousands of examples...I'm just lack of free time to do it...
I mentioned "DHL.." case study, since I saw it in the Syllabus under
"International pricing"...it was one of the examples...
Please let me know if you are still interesting to help me...I can
give you some tips:
The case study has to be connected to the following pricing
strategies:
Market skimming
Market Penetration
Market Holding
Cost-plus pricing

Please let me know if you can help me...

Clarification of Answer by omnivorous-ga on 03 Nov 2002 08:41 PST
Witch2 --

A quick way to look at different cases is through McGraw-Hill's Primus
portal, which has a brief summary of each one.  These are the
Marketing cases:
http://www.mhhe.com/primis/catalog/pcatalog/HBSMC.htm

The other option is to look at the Harvard business cases directly:
www.hbr.com

As for finding analyses of the cases on-line, they aren't as common as
you might think.  Two search strategies usually work if they're
available and these would be examples for the DHL case -- use the case
number or use the key elements of the case:
"DHL Worldwide" + "international pricing"
DHL + "9-953-011"

Best regards,

Omnivorous-GA
witch2-ga rated this answer:3 out of 5 stars
Thanks for you help

Comments  
Subject: Re: Looking for the case study
From: sgtcory-ga on 02 Nov 2002 15:57 PST
 
Great searching omnivorous!

I'm still wondering how I missed that one. Seems your search strategy
got clipped from your answer.

SgtCory

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