I have been trying to do some work with my cd burner, which I have had
for
a year or two and has worked just fine.  Last night I was burning a cd
and when
I tried to play it, I got this screen:

"A fatal exception OE has occurred at 0028-00000009.  The current
application will be termintated."

Now no matter what cd I put in the drive, it crashes and I get this
error message on a bright blue screen.  I have looked in my device
manager to see
if there is a yellow mark near it...and there isn't.  I have gone into
setup
and don't see anything wrong there.  I am totaly in the dark as to
what to do
to get it working again.

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Request for Question Clarification by sgtcory-ga on 02 Nov 2002 08:47 PST

What model of cd burner and what brand do you have?

Thank you!

Sgt Cory

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Clarification of Question by gildda-ga on 02 Nov 2002 08:52 PST

It is an HP CD-Writer Multi-read 
I have had it for about 2 years now.

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Clarification of Question by gildda-ga on 02 Nov 2002 08:54 PST

It is Hp-7500

Windows 98 is famous for crashes. Normally, a corrupt registry results
in such errors.

The best thing to do is to re-install windows, and this time, try
something other that win98.

Two things to try:
1) Uninstall and reinstall the burner and associated drivers/software.
2) Check to see if DMA transfers are enabled for this drive. 
    A number of people have reported this error only while DMA was enabled.

Hope this helps.

Thanks for your help.   
Where do I check for DMA transfers to know if they are enabled.?

The comment before you told me to possibly re-install windows...would
that be a last hope answer?  I hope I don't have to
do that because I can't back up anything because my cd burner drive
won't work.  :)

Thanks so much!

The BSOD (Blue Screen of Death) is caused by a kernel fault.  It is
not something the user can directly cause.  It indicates a bug in the
kernel, a faulty driver or faulty hardware.

If the driver is misconfigured (due to registry corruption) it could
cause the fault.

You could try removing the cdr device, and then praying to the
Plug&Pray gods that it will be redetected and reinstalled correctly. 
You could also just see if there's new drivers available on the HP
site.

Reinstalling is a p.i.t.a but will often clear up problems.  Make
copies of any data you want to keep, and format the hard drive prior
to reinstalling (otherwise you're just wasting your time, the old
$#@%-up registry sticks-around unless you format).  If you do
reinstall something other than 98, verify that drivers are available
for equipment.

If reinstalling doesn't fix the problem, then something may actually
be wrong with your computer.  Something with the motherboard's IDE
bus, or perhaps the IDE controller chip in the CDR drive.

If you sent me a core-dump all those numbers on the BSOD I could tell
exactly what was wrong - but it would take hours & hours of grueling
work.  It's much easier to just reinstall (xps if it was working
before).

Oh, it's not the letter O-E, it's zero-E, 0x0E which means exception
15, which is a page-fault exception.  This means something in the
kernel dereferenced a bad pointer.

A lot of times this can be caused by having more than one cd burning
program installed that can burn cdrw's (ie a packetwriter, which
allows you to burn to the disc as though it were any other drive). If
you have more than one cd burning program installed, removing one of
them should solve the problem.

Also, if you want to stick with windows 98, it is reletively easy to
reinstall the operating system, bringing back the correct copies of
critical system files, without actually losing any data. I've done it
a dozen times (mostly on the same computer no less), with few side
effects. Basically you simply do not delete your windows installation,
then you put in your install disc, boot to dos, and run setup. When it
asks where to install windows, install on top of your current windows
98 installation. This procedure works excellently for windows 95 and
98, but does not work for windows 2000 and xp nearly as well.

I think that was the problem, I did try to use another software
program for burning cds.

I removed all the programs and unplugged the HP cd burner and rebooted
and then plugged it back in to see if the computer
Plug&Play would recognize it...but no luck. 

I can't reinstall WIN 98 because I can't get a cd to work in that
drive.

I am really stuck.