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Q: RedHat linux v7.1, 2.4.2-2smp / iplanet 4.1sp9 problem: webserver not using ram ( No Answer,   0 Comments )
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Subject: RedHat linux v7.1, 2.4.2-2smp / iplanet 4.1sp9 problem: webserver not using ram
Category: Computers > Operating Systems
Asked by: softwareguy-ga
List Price: $25.00
Posted: 04 Nov 2002 16:33 PST
Expires: 04 Dec 2002 16:33 PST
Question ID: 98840
I'm running redhat v7.1, 2.4.2-2smp on a dual intel with the processor
specs from /proc/cpuinfo shown below. I'm also running iplanet v4.1,
sp9, installed as user nobody and mysql as a database.

I have a gig of ram and when I run top, it shows that the OS knows
about the full gig of ram, but it only will allocate approx. 15%. See
below for the output from top. As you can see, many httpd processes
are showing, but the ram isn't being utilized. It's a new box and is
getting a lot of traffic from the webserver (900 processes in top) and
iplanet is locking up and refusing to accept any connections because
the ram isn't being utilized (i think).

Anyone hear of a similar problem? Is it a linux or an iplanet problem?
Is there some configurations that I should check on linux, iplanet,
bios, other? Is there an incompatibility problem with the versions of
iplanet and linux I'm using?

The weird thing is that earlier I had installed the non-smp version of
the OS and everything worked perfectly. I have had the same problem
using the smp  version of linux 7.1 on both an intel and an AMD box.
This seems like too much of a coincidence.

Any help would be greatly appreciated.

Cheers. 

output from running top:
------------------------------------------  8:30pm  up  9:13,  5
users,  load average: 4.99, 3.13, 1.72
984 processes: 981 sleeping, 3 running, 0 zombie, 0 stopped
CPU0 states:  8.13% user, 50.8% system,  0.0% nice, 41.8% idle
CPU1 states:  7.11% user, 48.17% system,  0.0% nice, 44.1% idle
Mem:  1028420K av,  156840K used,  871580K free,       0K shrd,   
6920K buff
Swap: 1028120K av,       0K used, 1028120K free                  
70308K cached

  PID USER     PRI  NI  SIZE  RSS SHARE STAT %CPU %MEM   TIME COMMAND
 3250 nobody    17   0 34304  33M  3260 R     6.0  3.3   0:01 ns-httpd
21045 root      20   0  1652 1652   840 R     2.4  0.1  41:48 top
31134 root      10   0  1680 1680   840 R     2.1  0.1   1:01 top
 3443 mysql      9   0  3980 3980  1640 S     0.4  0.3   0:00 mysqld
 3337 nobody     9   0 35700  34M  3260 S     0.3  3.4   0:00 ns-httpd
 3263 nobody     9   0 34484  33M  3260 S     0.2  3.3   0:00 ns-httpd
 3266 nobody     9   0 34628  33M  3260 S     0.2  3.3   0:00 ns-httpd
 3318 nobody     9   0 35280  34M  3260 S     0.2  3.4   0:00 ns-httpd
 3325 nobody     9   0 35680  34M  3260 S     0.2  3.4   0:00 ns-httpd
 3362 nobody     9   0 35872  35M  3260 S     0.2  3.4   0:00 ns-httpd
 3378 nobody     9   0 36240  35M  3260 S     0.2  3.5   0:00 ns-httpd
 3405 nobody     9   0 36396  35M  3260 S     0.2  3.5   0:00 ns-httpd
 3264 nobody     9   0 34504  33M  3260 S     0.1  3.3   0:00 ns-httpd
 3287 nobody     9   0 35172  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3292 nobody     9   0 35172  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3295 nobody     9   0 35220  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3307 nobody     9   0 35228  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3319 nobody     9   0 35308  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3320 nobody     9   0 35316  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3333 nobody     9   0 35696  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3334 nobody     9   0 35700  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3356 nobody     9   0 35828  34M  3260 S     0.1  3.4   0:00 ns-httpd
 3445 mysql      9   0  3980 3980  1640 S     0.1  0.3   0:00 mysqld
 3446 mysql      9   0  3980 3980  1640 S     0.1  0.3   0:00 mysqld
 3485 nobody     9   0 36480  35M  3260 S     0.1  3.5   0:00 ns-httpd
 3739 nobody     9   0 36820  35M  3268 S     0.1  3.5   0:00 ns-httpd
 4071 nobody     9   0 36824  35M  3268 S     0.1  3.5   0:00 ns-httpd
    1 root       8   0   544  544   472 S     0.0  0.0   0:47 init
    2 root       8   0     0    0     0 SW    0.0  0.0   0:00 keventd
    3 root       9   0     0    0     0 SW    0.0  0.0   0:00 kswapd
    4 root       9   0     0    0     0 SW    0.0  0.0   0:00
kreclaimd
    5 root       9   0     0    0     0 SW    0.0  0.0   0:00 bdflush
    6 root       9   0     0    0     0 SW    0.0  0.0   0:30 kupdated
    7 root      -1 -20     0    0     0 SW<   0.0  0.0   0:00
mdrecoveryd
   77 root       9   0     0    0     0 SW    0.0  0.0   0:00 khubd

----------------------------------------------------------------------

output from /proc/cpuinfo:
------------------------------------------
processor       : 0
vendor_id       : GenuineIntel
cpu family      : 6
model           : 8
model name      : Pentium III (Coppermine)
stepping        : 10
cpu MHz         : 1004.523
cache size      : 256 KB
fdiv_bug        : no
hlt_bug         : no
f00f_bug        : no
coma_bug        : no
fpu             : yes
fpu_exception   : yes
cpuid level     : 2
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge
mca cmov pat pse36 mmx fxsr sse
bogomips        : 2005.40

processor       : 1
vendor_id       : GenuineIntel
cpu family      : 6
model           : 8
model name      : Pentium III (Coppermine)
stepping        : 10
cpu MHz         : 1004.523
cache size      : 256 KB
fdiv_bug        : no
hlt_bug         : no
f00f_bug        : no
coma_bug        : no
fpu             : yes
fpu_exception   : yes
cpuid level     : 2
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge
mca cmov pat pse36 mmx fxsr sse
bogomips        : 2005.40
----------------------------------------------------------------------

Request for Question Clarification by haversian-ga on 04 Nov 2002 16:46 PST
Early versions of the 2.4 kernel had quite a few bugs in them, not the
least of which were some nasty VM subsystem issues.  If you look at
top's output, you are not using any swapspace, and the httpd processes
aren't using much CPU time either, yet your load average is high. 
Typically that means the processes are waiting on the disk, though
since webserving is highly read-only, linux should cache the relevant
files in RAM and speed things up enormously.  How big is your website?
 If you are serving out CD images, they won't fit in memory and you
will definately be I/O bound.

What I would suggest is that you upgrade your kernel and see if your
problems remain.  If so, send us the output of top again.  Also, look
through your logs for any indication of what is going wrong, and run
some sort of network monitor for a bit.  There's something called
iptraf that will give you all sorts of good information about what
connections you have open.

Clarification of Question by softwareguy-ga on 04 Nov 2002 17:27 PST
Wow, that was a very fast reply - much appreciated.

I think we're definitely I/O bound. When a request comes in to us, we
crawl a bunch of other sites, download info from them and resend some
of that info back out to the requesting client. The httpd processes
are calling a servlet which waits on content not from the disk, but
from the network (web).

I thing the swap isn't being eaten into because the ram hasn't even
been dented yet - that's the problem; linux isn't utilizing the ram it
has. We handle a lot of traffic and this is one of our new servers we
just put up, that's why there's such a heavy load on it.

More clarification from you:
when you say logs, you mean the OS logs, right? Where are they
located?
Also, can I upgrade the kernel without installing a different version
of linux?
What version of linux would you recommend using?

thanks again for your help.

Request for Question Clarification by haversian-ga on 04 Nov 2002 20:56 PST
Ok, if you're fetching things from the web and parsing them, you're
going to need to have a bunch of transactions in progress.  I'm
unfamiliar with iplanet so I can't help much with the configuration
there but assuming you have things setup properly in that regard, only
150M of memory used seems rather low.  It's probably true that you're
not using swap because the RAM isn't exhausted, but the distinction is
important.
 
> when you say logs, you mean the OS logs, right? Where are they
located?
OS logs or iPlanet's logs.  Usually they're in /var/log - take a look
at /var/log/messages and the like.


> Also, can I upgrade the kernel without installing a different
version of linux?
You don't need to install Redhat 8, if that's what you're asking. 
You'll need a machine with the kernel sources, gcc, some header files,
libraries, etc.  If you've got that, download the kernel and configure
/ build / install it (there are good howtos on the web for doing
this).  Alternately, Redhat probably has a preconfigured and -compiled
kernel that you can download and install very easily, though I've
always compiled kernels myself so I can't say how easy the other
option is.

> What version of linux would you recommend using?
Read the release notes, but pretty much anything later than what
you're using would be better.  Certain versions are known to be bad
but you won't see them offered for download much.  I really don't know
how far along the 2.4 kernel is, but I suspect at least 2.4.20...


-Haversian
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