Google Answers Logo
View Question
Q: XML for insurance ( Answered 5 out of 5 stars,   0 Comments )
Subject: XML for insurance
Category: Miscellaneous
Asked by: jack12345-ga
List Price: $200.00
Posted: 24 Jan 2003 07:03 PST
Expires: 23 Feb 2003 07:03 PST
Question ID: 147957
I would like to get a list of the thought leaders for XML in the
insurance industry, in particular XML ACORD.  The priority would be IT
executives from insurance companies.  These people would be active in
the standards process and/or have deployed insurance based XML
Subject: Re: XML for insurance
Answered By: pafalafa-ga on 24 Jan 2003 13:48 PST
Rated:5 out of 5 stars

Thank you for a challenging question.  I’ve provided a list, below, of
the type of industry leaders I believe you are looking for, along with
a bit of annotation as to their involvement in XML development in the
insurance industry.  Let me stress two things:

1.  I don’t consider this question answered until you are satisfied
with the results...let me know, by posting a clarification, if you
need any additional information, or if I’ve missed the mark somehow on
what you are looking for.

2.  I have provided some contact information, but as this was not an
explicit part of your request, I have not attempted to be
comprehensive.  But let me know if this is something you want and if
so, what type of information you prefer, and I’ll do my best to track
it down for you.



Mr. Francis Chung is the Assistant Vice President and Director of B2B
Commerce of The Lincoln National Life Insurance Company.  He has
co-chaired the joint effort between the National Association of
Variable Annuities (NAVA)  and ACORD to create the Product Profile XML
standard for the Life and Annuities Industry. [contact: ]

Charles Dietz has the job title of “XML Evangelist” at MetLife since
1999, and has dedicated himself to “raising awareness of XML and the
need for XML standards.”

David Price is the Director, Information Technology at The Hartford,
and Past Co-Chair of ACORD's Property & Casualty (P&C) XML Transaction
Review Board.

Bruce Fiori is Vice President of Commercial Lines Operations at
Travelers Insurance Company, where he has responsibility for XML real
time quoting systems.

Tim Aikens is the Vice President for Information Technology at CNA Re,
one of the companies considered an e-commerce technology pioneer, and
early adopter of XML.

Brenda Ayler-White is the E-Relations Director at Royal & SunAlliance
Insurance, and a recognized champion of adopting industry-wide
standards for e-commerce.  She has served as the chair of the Property
& Casualty steering committee for ACORD.

Bill Barneschi is Vice President, Information Technology at The
Hartford, and an advocate of XML standards enhanced with the use of
Service Provider eXtensions (SPX).

John Campbell is the Chief Information Officer with the American
Modern Insurance Group (AMIG), a subsidiary of The Midland Company. 
He has championed use of XML and Virtual Insurance Community (VIC)

Phillip Bungey is a Chief Technology Officer at Lloyds of London in
charge of, and a proponent of XML.

Sharon Sibigtroth is Managing Director of Strategic Data Management at
AXA Financial with a focus on using CRM analytics in an XML
environment to understand the customer’s motivations and retention

Mr. Deb Mukherjee is the Chief Technology Officer of Cognizant
Technology Solutions, and until recently was the CTO and vice
president at Farmers Insurance where he specialized in data
integration and XML adaption.

Guy Mills is the Systems Vice President at Manulife Financial, and has
served as the president of the XML Life Insurance Group of ACORD.


(Consultants, Technology Support, Associations, Publications)

Jeff Kraber has the title of “Technology Advocate” at the National
Association of Independent Life Brokerage Agencies (NAILBA).  He
participated in the integration of  NAILBA standards into the XMLife

Dave Brasington is the President of Spidertek, a consulting firm.  He
has been actively involved in the development of the ACORD OLifE,
J-Life and XML Standards (the link to Spidertek’s website was not
working for me when I tried it, but Mr. Brasington’s phone is

Jamie da Silva, President of Silverlake Software, has been involved
with the ACORD standards process for over five years,  and served as
co-chair of the XML for P&C Base Architecture Working Group.

Donna Gilbert is the Director, Company Interface, of Applied Systems,
Inc.  She has played a dynamic role in the ACORD Subcommittee process,
with membership on the XML subcommittee, and works professionally on
the development and implementation of real-time interface using ACORD

Joe Misner is a software developer at IVANS, and formerly of Crum and
Forster Insurance Companies.  He heads the architectural effort on
IVANS's implementation of ACORD XML Standards.

Jeffery M. Yates is the Executive Director of the Agents Council for
Technology (ACT), looking to enhance the technical skills and
competitive edge of independent insurance agencies.  ACT has been a
strong proponent of the ACORD XML industry standards.

Lisa Masarek is the President of the Worldwide Insurance e-Commerce –
WISe USA, and has been heavily involved in the development of XML
standards in the insurance industry.

Jim Rogers is a Product Manager at TowerStreet, and has been a member
of the ACORD Transaction Review Board that oversees the emerging XML
data standards, as well as an active participant in several XML
working groups.

Ken Clark, also a Product Manager at TowerStreet, focuses on tools to
facilitate the implementation of ACORD XML standards by insurance
companies and enable once-and-done processing.

Wayne Lattuca is Vice President of Systems Engineering at Insurance
Services Office (ISO) where he has been a vigorous advocate of
adopting XML standards in the industry.

Michael P. Voelker is a journalist who has published extensively on
the successes and pitfalls of XML adoption in the insurance industry. 
An example of his work can be found here:

He can be reached at:



At ACORD itself, there is list of the senior staff (with biographies)
of the organization here:

The list includes:

Gregory A. Maciag
President & CEO 

Susan J. Ousey
Senior Vice President

Ronald Dudley
Vice President, Standards

Some other staff at ACORD who have been notably visible in the XML
standards process include:

Phil Brown
Standards Manager
“Phil is a Standards Manager responsible for development and
maintenance of standards for reinsurance and large commercial
insurance. Phil has been involved in the London market reinsurance and
large commercial insurance sector for 25 years, initially on the
business side, but then moving into underwriting software development.
For the last 12 years he has worked on international EDI standards
development. Prior to joining ACORD, Phil acted as the Joint Venture
(JV) secretariat, responsible for development and maintenance of the
JV EDIFACT and XML standards.”

Benita Gayton
Program Manager, Commercial and Specialty Lines
“Benita is responsible for the development and maintenance of ACORD
XML standards by promoting consistent implementation for small
commercial lines through middle market and large accounts and into
reinsurance. She serves as the primary contact for companies in these
lines of businesses. Gayton came to ACORD in 2000 with 10 years of
insurance industry experience, including Commercial and Personal Lines
Insurance and Agency Automation.”

Nigel Wooden
Global Liaison
“Building relationships that foster global standards, Nigel leads many
of ACORD's harmonization, interoperability and mapping projects. As an
independent consultant, he provided modeling, message design and
implementation skills to many insurance standards organizations. Nigel
represents the insurance industry at various international bodies
including UN/EDIFACT, ebXML and eEG7.”

Tom Neff
Principal Consultant
“Tom is a Principal Consultant involved with ACORD’s reinsurance and
large commercial standards operations. Tom has over 19 years
experience in the insurance and reinsurance industry, including EDI
and XML standards development with the Joint Venture since 1994 as a
member of the WISe USA operation and a Vice President with the Brokers
and Reinsurance Markets Association (BRMA) Systems Services (S2)
Group. Prior to this, Tom was responsible for EDI operations at Munich
American Re and held several positions in Auditing and IT at
Prudential Insurance and Reinsurance.”

Mark Orlandi
ACORD Program Manager
“Mark is responsible for ACORD's XML for P&C initiatives and oversees
the day-to-day operations of the design, implementation and
maintenance of the ACORD XML for P&C program. He is the primary
contact for ACORD membership interested in XML for P&C. Prior to
joining ACORD in 1998, Orlandi was employed by Westfield Insurance

[descriptions of ACORD staff taken from the ACORD website]


Again, if you have a need for any additional information, please let
me know, and I am at your service.

[search strategy]:  I searched Google and some industry literature
databases for combinations of ACORD, insurance industry, XML.

Request for Answer Clarification by jack12345-ga on 24 Jan 2003 14:14 PST
Thank you.

The results are great - I'm sorry to not mention contact info.  It
would be very helpful to have address, phone and email if it was
available - especially for the top list - Insurance Industry Leaders.

Thank you for your help - this is very helpful to us.


Clarification of Answer by pafalafa-ga on 24 Jan 2003 15:14 PST
I'm glad you like the results.  I'll get right on the contact
information, but it may take a while -- the general company contact
info is easy enough, but contacts for specific individuals take a lot
of hunting around (and aren't always available).  Sometime this
weekend I'll post an updated list for you.


Clarification of Answer by pafalafa-ga on 25 Jan 2003 11:41 PST
Hello again.  Like I said, contact information can be elusuve.  I've
slogged through the insurance execs list and got direct contact info
for half of them...for the rest, I've provided general corporate
contact information.  Hope this suffices but as always, let me know if
you need more than this.

Francis Chung
Assistanct VP
Lincoln National 
[corporate contact info]
Centre Square, West Tower
1500 Market Street, 39th Floor
Philadelphia, PA 19102-2112
Charles Deitz
Director of Data Administration
[corporate contact info]
Metropolitan Life Insurance Company 
1 Madison Avenue 
New York, New York 10010 
Tel: 1-800-MetLife 
David Price
Director, Information Technology
[corporate contact info]
The Hartford Financial Services Group, Inc.
Hartford Plaza, 690 Asylum Avenue
Hartford, CT 06115
Bruce Fiori
VP Commercial Lines Operations
[general contact info]
Travelers Insurance
212-793-7338 (they use a 212 (NYC) number, even though they're in
Tim Aikens
VP, Information Technology
CNA Reinsurance Group
200 South Wacker Drive
Chicago, IL  60606
Phone: 312-876-5207
Fax:  312-876-5221
Brenda Ayler-White
Director, E-Relations
Royal & SunAlliance
9300 Arrowpoint Blvd.
Charlotte, NC 28273
Phone: 704-522-2911
Fax: 704-522-2695
Web site:
Bill Barneschi
[corporate contact info]
The Hartford Financial Services Group, Inc.
Hartford Plaza, 690 Asylum Avenue
Hartford, CT 06115
John Campbell
Senior VP
American Modern Insurance Group Inc. 
7000 Midland Blvd.
Amelia, Ohio

PO Box 5323
Cincinnati, Ohio
Tel:  (513) 943-7200  
Phillip Bungey
Chief Technology Officer
[corporate contact info]
Lloyd's of London
One Lime Street
London, England EC3M7HA 
Sharon Sibigtroth
Managing Director, Strategic Data Management
AXA Financial, Inc. 
1290 Avenue of the Americas 
New York, NY 10104
Deb Mukherjee
Chief Technology Officer, Cognizant
500 Glenpointe Centre West
Teaneck, NJ 07666 
Guy Mills
Systems Vice President, Manulife
200 Bloor Street East
Toronto, ON
Canada M4W 1E5

Clarification of Answer by pafalafa-ga on 26 Jan 2003 13:39 PST
...and here's a few more for you!

Jeff Kraber
Technology Consultant
National Association of Independent Life Brokerage Agencies
12150 Monument Drive, Suite 125
Fairfax, VA 22033
Phone: (703) 383-3081 
Fax: (703) 383-6942

Jamie da Silva
President of Silverlake Software

Donna Gilbert
Director, Company Interface
Applied Systems, Inc.
200 Applied Parkway 
University Park, IL 60466
(800) 999-5368

Joe Misner
Software Architect
Phone:  513-943-8716
Fax: 203-601-4228

Jefferey Yates
Executive Director
Agents Council for Technology
1-800-221-7917, ext 5402

Wayne Lattuca
Vice President of Systems Engineering
Insurance Services Office (ISO)
545 Washington Boulevard
Jersey City, NJ 07310-1686 
Phone 1-800-888-4476 
Fax 201-748-1472 
jack12345-ga rated this answer:5 out of 5 stars
Great job -- and thanks for the follow through!

There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy