I am looking for opinions and reports on the pattern and
trends (over the next 1-2 years) in  Information Technology spending
in the US in the following three sectors (sector names follows
Hoover's classification at
http://www.hoovers.com/free/ind/dir.xhtml)

(i) Transportation
(i) Leisure
(ii) Media

For example, I want to know whether and how much each of these sectors
is spending on technologies such as Web Services / EAI / Workflow
management / Business Intelligence etc ....  Also, I would like
information on what sector-specific technologies and products are hot.

I would also like some surrounding information such as 

(a) the business reasons behind these investment trends, and the kind
of IT applications companies in each of these sectors is building
around these technologies.
(b) whether these investments are going into custom applications or
off-the-shelf products

Quantitative data as well as qualitative opinions are valuable,
especially when they are from reputed sources such as analyst firms,
universities and research labs.

Thanks!

---

Request for Question Clarification by vercingatorix-ga on 08 Apr 2004 09:04 PDT

Analyst reports are proprietary, and I cannot post anything from them
here. However, if I were to review a number of reports and identify
for you a few that answer your questions and provide links to places
where you could view or purchase them, would that suffice?

V

---

Clarification of Question by ducksrus-ga on 09 Apr 2004 14:24 PDT

If the only information available from Answers was not-for-free
analyst reports, that would of limited use. I am assuming that there
must be information available in the public domain that would
supplement analyst reports. If I could get a 30:70 mix of results (30%
pointers to analyst reports and 70% public domain reports) that would
be more useful.
Thanks.

---

Request for Question Clarification by jbf777-ga on 11 Apr 2004 10:33 PDT

ducksrus -

Here's the research I've found in the public domain for the
Transportation category (I've also found fee-based analyst reports). 
Can you let me know if this is on the right path before tackling the
others?

Transportation
===============

Airlines: More Than a Wing and a Prayer
http://www.unisys.com/execmag/industries/internal/travel__and__transportation/2003_09_airlinefeature2.htm

e-fulfilment - is it still delivering?
http://www.elogmag.com/magazine/31/still-delivering.shtml

Spending in Transportation Industry, figure 5
http://www.globalinsight.com/Highlight/HighlightDetail842.htm

Industry Watch: Transportation 
Trends in the transportation industry. 
http://business.cisco.com/prod/tree.taf%3Fasset_id=88205&MagID=88222&public_view=true&kbns=1.html

Logistics & Transportation: Ship To Sure: Tracking In Real Time Sept. 22, 2003 
http://www.informationweek.com/story/showArticle.jhtml?articleID=14800296

Logistics & Transportation: A Year In Review 
http://www.informationweek.com/story/showArticle.jhtml?articleID=15000006

Fleets continue IT spending
http://fleetowner.com/ar/fleet_fleets_continue_spending/

---

Clarification of Question by ducksrus-ga on 15 Apr 2004 12:51 PDT

I think this is a good start, though some reports are a shade old
(2002). There is also not as much specific information as I expected
on specific vendor technologies (products such as those from
Microsoft, Oracle, Sun etc) that these sectors are leaning towards.
However, the business reasons and drivers are fairly well brought out
in these links. I also think we should be able to get more links in
this sector you explored. I would also prefer sector-level information
rather than industry-level information.
Thanks.

---

Request for Question Clarification by jbf777-ga on 16 Apr 2004 12:15 PDT

ducksrus -

I have the transportation section finished, but I am running into some
roadblocks with the other categories.  For example, as defined by
Hoovers, the leisure sector encompasses:

"Companies that own, operate, or engage in amusement; attractions;
recreation; entertainment facilities, exhibitions, and products;
eateries; lodging; and gaming."

Examples of companies fitting into this category include:

    * World Wrestling Entertainment, Inc.
    * McDonald's Corporation
    * Starbucks Corporation
    * Time Warner Inc.
    * Krispy Kreme Doughnuts, Inc.
    * Medieval Dinner & Tournament Inc.
    * Viacom Inc.

It includes everything from doughnuts to cable TV and travel -- not
really conducive to IT spending classifications.   Both media and
leisure seem to overlap in the entertainment area.  Would
entertainment be OK?  Or perhaps pick a subsector in each of the
sectors?

---

Clarification of Question by ducksrus-ga on 20 Apr 2004 13:00 PDT

Good question and valid concern! And here are the subsectors that are
important to me. (Lists in decreasing order of importance, with the
first three in each list covering 80% of my interest). Entertainment
as you guessed is a key subsector. Hope this helps.

Media
------
- Filmed entertainnment, television
- Publishing
- Information collection and delivery
- Recorded music and radio

Leisure
--------
- Lodging
- Gaming
- Cruise
- Car rental 
- Entertainment

thanks - Ram

Hello Ram -

If you choose to rate this answer, please ask for any clarification or
additional info you may require prior to doing so.  Thank you.

There's a company called Wintergreen Research that will allow you to
submit analysis questions of this type, and they will supply custom
research from their databases to answer your questions for around
$1200.  Contact them at susan@wintergreenresearch.com.

Some of these categories are very niche oriented and there doesn't
seem to be a tremendous amount of data for them, especially when
confining the search to the very recent.  Some of the links in the
"general" section below may provide high level quantitative statistics
on general trends for all industries.


Transportation
==============
Corporate IT Spending and the Use of Offshore Services: Executive Summary
http://productfinder.infoworld.com/search/viewabstract/infoworld/64877/index.jsp?pos=1&referer=SEARCH_RESULTS:BROWSE&trkpg=browse_results_researchname

5 articles on IT and transportation (white papers and case studies)
http://productfinder.infoworld.com/search/tabbrowse/infoworld/research/125/1/index.jsp

Several articles on logisics inventory management
http://productfinder.infoworld.com/infoworld/SearchServlet?ksAction=BrowseAll&col=kslive&rf=0&srchtype=browse&stype=&bi=1&ei=50&oq=qt%3A%40%40col%3Akslive%40%40type%3Abrowse%40%40ptype%3A%40%40tax%3A1534%40%40providerid%3A0%40%40ssn%3A0%40%40sid%3A75287358%40%40datasource%3AINFOWORLD%40%40bi%3A1%7E%7E&vf=&tId=1534&sId=75287358&sSeq=1&regId=&lsTime=null&type=key&kw=&isAdv=false&summaryfiltertype=RE
SEARCH

Two articles on logistics purchasing
http://productfinder.infoworld.com/infoworld/SearchServlet?ksAction=BrowseAll&col=kslive&rf=0&srchtype=browse&stype=&bi=1&ei=42&oq=qt%3A%40%40col%3Akslive%40%40type%3Abrowse%40%40ptype%3A%40%40tax%3A1464%40%40providerid%3A0%40%40ssn%3A0%40%40sid%3A75287951%40%40datasource%3AINFOWORLD%40%40bi%3A1%7E%7E&vf=&tId=1464&sId=75287951&sSeq=1&regId=&lsTime=null&type=key&kw=&isAdv=false&summaryfiltertype=RE
SEARCH

Several articles on Requisitioning and Procurement
http://productfinder.infoworld.com/infoworld/SearchServlet?ksAction=BrowseAll&col=kslive&rf=0&srchtype=browse&stype=&bi=1&ei=50&oq=qt%3A%40%40col%3Akslive%40%40type%3Abrowse%40%40ptype%3A%40%40tax%3A51025%40%40providerid%3A0%40%40ssn%3A0%40%40sid%3A75288161%40%40datasource%3AINFOWORLD%40%40bi%3A1%7E%7E&vf=&tId=51025&sId=75288161&sSeq=1&regId=&lsTime=null&type=key&kw=&isAdv=false&summaryfiltertype=
RESEARCH

Four articles on Services Procurement
http://productfinder.infoworld.com/infoworld/SearchServlet?ksAction=BrowseAll&col=kslive&rf=0&srchtype=browse&stype=&bi=1&ei=19&oq=qt%3A%40%40col%3Akslive%40%40type%3Abrowse%40%40ptype%3A%40%40tax%3A1622%40%40providerid%3A0%40%40ssn%3A0%40%40sid%3A75291164%40%40datasource%3AINFOWORLD%40%40bi%3A1%7E%7E&vf=&tId=1622&sId=75291164&sSeq=1&regId=&lsTime=null&type=key&kw=&isAdv=false&summaryfiltertype=RE
SEARCH

Oracle parades 10g beta customers
http://www.infoworld.com/article/03/09/09/HNoracleparade_1.html?s=feature


Additional categories here:
http://productfinder.infoworld.com/search/browse/infoworld/1524/1524.jsp

  Strategic Sourcing Solutions (27)
  Supply Chain Execution (32)
  Supply Chain Management (127)
  Supply Chain Optimization (16)
  Trading Partner Management (37)
  Transportation Management (13)
  Warehouse Management Solutions (64)
(select Research as a filter)



Leisure
=======
IT Lodging Industry Technology Study
http://www.htmagazine.com/2003_HT_LITS/HT_LITS_04_01.html

Cruise411's 2004 Sales Exceed 50% Online Booking Rate Due to Blue Wave
Solutions Technology Platform
http://linux.ittoolbox.com/press/disppress.asp?i=111265&t=9

Progress-Based System Powers World's Largest Luxury Liner Allowing
Cunard's Queen Mary 2 to Cruise with Unmatched Convenience and
Security
http://www.progress.com/company_info/news_views/pressrelease_182630/pritem.ssp

Cunard's Queen Mary 2 to sail with onboard help desk
http://www.computerworld.com/industrytopics/travel/story/0,10801,87904,00.html

Cruise Ship Sets Sail With Integrated Tech System
http://www.e-tourmagazine.com/news/lectura/2.php?tipo=3757&tema=Cruceros

Carnival Cruise Lines to manage its 4,000 PCs remotely 
http://www.computerworld.com/softwaretopics/software/story/0,10801,83977,00.html?from=story_picks

IBM, Butterfly.Net Team on Gaming Grid 
http://www.eweek.com/article2/0,1759,905763,00.asp

Retailer, Partner Got Game
http://www.eweek.com/article2/0,1759,1530490,00.asp

A Long Way From the Digital Home 
http://www.eweek.com/article2/0,1759,1500006,00.asp

Memory technology set to evolve with DDR2 
http://www.computerworld.com/hardwaretopics/hardware/story/0,10801,90702,00.html

Mobile games offer new horizons to developers 
http://www.computerworld.com/mobiletopics/mobile/story/0,10801,86171,00.html

Microsoft, Vodafone aim to bridge PC, mobile services 
http://www.computerworld.com/hardwaretopics/hardware/story/0,10801,86044,00.html

IT budget boosts seen in 2004 
http://www.computerworld.com/managementtopics/management/itspending/story/0,10801,84524,00.html





Media
==============
IT Decision Monitor 2Q03: The Role of IT, Expectations, and IT Budget
Allocation Shaping Vertical Markets' Adoption of Technology in 2003
http://crm-daily.newsfactor.com/story.xhtml?story_id=22678

Travelblog:
CTIA Wireless IT and Entertainment 2003
http://telephonyonline.com/ar/telecom_travelblogctia_wireless_entertainment/

CARRIER INVESTMENTS MOVE TOWARD CONTENT
http://www.wirelessreview.com/ar/wireless_carrier_investments_move/

Broadcasting & Cable Magazine ($16.95 susbscription)
Articles on Workflow
http://www.technewsworld.com/perl/story/33233.html
  
Interview With Disney's CIO Roger Berry 
http://www.eweek.com/article2/0,1759,1420693,00.asp

HP Links with DreamWorks and Warner Bros.
http://www.ecommercetimes.com/perl/story/33468.html

Glaser warns film industry of Napsterization
http://www.thestandard.com/article.php?story=20040110003942277

Seybold: XML, Weblogs make mark on publishing industry 
http://archive.infoworld.com/articles/hn/xml/02/09/09/020909hnseyblog.xml

Xbox v. PlayStation: Microsoft Throws Down the Gauntlet
http://www.technewsworld.com/perl/story/33233.html

Update: Dotcast To Power Disney Set-Top Box 
http://www.eweek.com/article2/0,1759,1252976,00.asp

Case Study Index for Sun
http://wwws.sun.com/DynPub/modules/casestudy/index.jsp

Case study index for Microsoft
http://www.microsoft.com/resources/casestudies/search.asp?InPTaxID=1193&SolTaxID=All&CouTaxID=All&CompSize=All&NoMonths=All&submit1=Search

MEDIA AND ENTERTAINMENT Customer Success Stories
http://www.sun.com/products-n-solutions/media-entertainment/css.html
In order to better understand the wide variety of customer solutions
which Sun and its partners are delivering to the Media and
Entertainment industry, below you will find links to success stories.
These success stories are brief summaries of a particular customer
solution for the Media and Entertainment industry.

MEDIA AND ENTERTAINMENT Market Segments
http://www.sun.com/products-n-solutions/media-entertainment/marketsegments.html

Digital Content and Storage Management in the Media and Entertainment Industry
http://www.bitpipe.com/data/bizcard?res_id=1077732280_803

Sun? Open Net Environment in the Media and Entertainment Industry
http://www.bitpipe.com/data/bizcard?res_id=1036085521_409

Tech spending picks up as gadgets get real
http://www.msnbc.msn.com/id/4547885/




General
==============
ITAA Spending Crystal Ball
http://www.itaa.org/isec/pubs/e200311-01.pdf

Hot IT areas vulnerable due to budget crunch 
http://www.hollywoodreporter.com/thr/pwc/talking_display.jsp?vnu_content_id=1947863

IT Spending general links
http://www.computerworld.com/managementtopics/management/itspending/resourcepage/0,5242,,00.html#features

More tech spending expected in 2004
http://msnbc.msn.com/id/3825462/

CIO Insight Research Study
http://common.ziffdavisinternet.com/download/0/2492/RESEARCH.pdf

IT Spending: How Do You Stack Up?
http://www4.gartner.com/5_about/news/assetmgmt_sample.pdf

IT Spending Per Employee per industry, last revised 3/3/03
http://www.itmweb.com/blbenchspn.htm

Getting IT spending Right This Time
http://www.mckinseyquarterly.com/article_page.asp?ar=1285&L2=13&L3=13&srid=9&gp=1


Additional fee-based
====================
IT Decision Monitor 2Q03: The Role of IT, Expectations, and IT Budget
Allocation Shaping Vertical Markets' Adoption of Technology in 2003
http://www.marketresearch.com/product/display.asp?productid=895132&SID=92573298-287367872-346320050&curr=USD&kw=&view=toc

IT And Entertainment Technologies Converge
Magnetic Disk Storage Key To Both Database And Video
http://www.forrester.com/Research/Document/Excerpt/0,7211,34093,00.html

eMarketer is a good source for this kind of data
http://www.emarketer.com/products/report.php?travel_world_oct03


Search strategy:
"IT spending" <industry>
IT "investments"
technology spending transportation
<industry> "increased spending"

---

Clarification of Answer by jbf777-ga on 21 Apr 2004 13:48 PDT

This link may be buggy:

5 articles on IT and transportation (white papers and case studies)
http://productfinder.infoworld.com/search/tabbrowse/infoworld/research/125/1/index.jsp

The response I finally received was good, but what was disappointing
was the incredible delay before a researcher took it up. By the time a
researcher took it up it was "too late" in some ways but useful
nevertheless. Good effort - Thanks!

Thank you for the kind words and tip!

jbf777