In windows XP professional, with all the updates and patches, that is
part of a domain, the offline files tab under Tools > Options in
explorer is missing. There are no group policies in place and I have
administrative rights. |
Request for Question Clarification by
aht-ga
on
22 Apr 2004 10:19 PDT
chanlon-ga:
This may sound silly, but I thought I would double-check with you
first as it is not clear to me from your question.
Are you looking in Windows File Explorer (or My Computer) under the
Tools menu, at the Folder Options dialog box?
As well, in Windows File Explorer (or My Computer), under the File
menu, is there a "Make Available Offline" option?
Thanks,
aht-ga
Google Answers Researcher
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Clarification of Question by
chanlon-ga
on
22 Apr 2004 12:35 PDT
Yes, I am looking in Windows file explorer under the Tools menu and
Folder options dialog box. There is not an option on the File menu
for make available offline. Also, there is not an option to make
available offline when I right click on a file.
Thanks for your help.
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Request for Question Clarification by
aht-ga
on
22 Apr 2004 15:34 PDT
So far, the only related case I can find has to do with Windows 2000
Server machines where Terminal Services have been installed; Offline
Files cannot be enabled while Terminal Services is running.
By any chance do you have Terminal Services installed on your XP Pro?
Or Remote Desktop, which is based on Terminal Services?
Regards,
aht-ga
Google Answers Researcher
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Request for Question Clarification by
pinkfreud-ga
on
22 Apr 2004 15:36 PDT
Does this information help?
http://support.microsoft.com/default.aspx?scid=kb;en-us;230738
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Request for Question Clarification by
pinkfreud-ga
on
22 Apr 2004 15:48 PDT
There's a registry edit here called "Restore Offline Files Tab - Folder Options":
http://www.kellys-korner-xp.com/xp_tweaks.htm
This is the reg edit file from the site above:
http://www.kellys-korner-xp.com/regs_edits/offline.reg
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Request for Question Clarification by
aht-ga
on
22 Apr 2004 15:52 PDT
Please be certain that you are not running Terminal Services, or any
of the services that depend on Terminal Services, before using the
.reg fix that pinkfreud-ga has linked to above. These services include
Remote Desktop, Fast-user Switching, and Remote Assist. If you attempt
to activate Offline Files while Terminal Services is running, you will
create a conflict within the operating system.
Regards,
aht-ga
Google Answers Researcher
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Clarification of Question by
chanlon-ga
on
23 Apr 2004 05:21 PDT
Ok, under system propteries in the remote tab I unchecked both remote
assistance and remote desktop. In the registry, under
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows] I did not
have a NetCache folder. I add this folder and the registry setting
and then rebooted the pc. It removed my dword value and added another
key below NetCache called NoMakeAvailableOfflineList. Neither that
one or NetCache has any values in them and I am still not able to see
the offline tab. Thanks for your time in this!
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Request for Question Clarification by
aht-ga
on
23 Apr 2004 08:13 PDT
Please go to Start Menu>All Program>Administrative Tools>Services.
Scroll down and see if 'Terminal Services' is started. If so, and if
it is set to 'Manual', then this means that there is still some other
service from the list I mentioned above that is using it, and
disabling Offline Files.
Please take a look, and let me know if Terminal Services is started.
If you wish, you can set it to 'Disabled' instead of 'Manual', then
reboot. In any case, please get back to me with what you find there,
thanks.
aht-ga
Google Answers Researcher
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Clarification of Question by
chanlon-ga
on
23 Apr 2004 10:45 PDT
It was set to manual. I changed it to disabled and rebooted with no
results. I noticed that the service is
C:\WINDOWS\System32\svchost.exe -k netsvcs. When I look at running
services I see 4 svchost.exe running. Is there some way to actually
remove terminal services or is just unchecking those box sufficient?
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Request for Question Clarification by
aht-ga
on
23 Apr 2004 19:46 PDT
If Terminal Services is not shown as being started, then that is good
enough. Unfortunately, it doesn't seem to be the solution you need!
If I come across any other possible causes, I will post another suggestion here.
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