After I understand is to have shut down Win XP the system has to be
turned off manually rather than automatically. Any thoughts as to how
to resolve?
Thank you

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Request for Question Clarification by techtor-ga on 25 Apr 2004 11:13 PDT

Hello Movilla,
Do I understand correctly that your XP machine does not shut off power
automatically when you select the "Turn off" command, and you want to
fix this to enable automatic shutoff without flicking the power
switch? By the way, what are the details of your machine, is it an ATX
or AT (these are the power supply types) machine?

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Clarification of Question by movilla-ga on 26 Apr 2004 01:32 PDT

Dear techtor-ga
Thank you for your reply.
Not too sure re ATX or AT machines only to say system is plugged into
main electric supply.
movilla-ga

Hello Movilla,
I'll post this suggestion as an answer, hoping it works for you.

I had the same problem as you had when I upgraded to Win XP, and my
machine's being unable to shut down automatically was actually due to
an incorrect setting in Control Panel.

Of course, this applies to ATX computers (the power supply type is ATX). 

Go to Control Panel and look for Power Options (On some XP machines,
under Control Panel --> Performance and Maintenance --> Power
options).

Go to the ATM tab and make sure that the option for 'Enable Advanced
Power Management Support' is checked. That will enable your computer
to shut down automatically without needing to flick the switch.

Of course if your machine is an old AT machine, like what older
Pentium 2s and K6-2s use, then this option will be disabled. You will
have to flick the switch.

Just try this step first. If it doesn't work, or your menu options are
different, tell me about it and we will try to find another solution.


Search Strategy:
Personal experience, advice of fellow researcher/friend (Feilong-ga)

I hope this has been a most helpful answer. If you need anything else,
or have a problem with the answer, do please post a Request for
Clarification before rating and I shall respond as soon as I can.
Thank you.

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Request for Answer Clarification by movilla-ga on 26 Apr 2004 04:19 PDT

Dear techtor-ga
When I go into Control Panel I get
Power Option Properties with tabs below
Power schemes
Advanced
Hibernate
UPS
Again any thoughts and yes please look at an alternative solution.
Thank you
movilla

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Clarification of Answer by techtor-ga on 26 Apr 2004 08:05 PDT

Hello Movilla,
Your options seem to be different from what I have. I think you will
have to play around with the options in either the "Advanced" or
"Hibernate" tabs. Perhaps you should check 'Hibernate', if it isn't
checked in your settings, or uncheck it if it is checked.

Perhaps these web pages will help you with the options you may select:

Power Management in Windows XP
http://www.microsoft.com/windowsxp/expertzone/columns/russel/02march25.asp

307525 - Windows XP and Advanced Power Management (APM) Support
http://support.microsoft.com/default.aspx?scid=kb;EN-US;307525

Just let me know what happens.

From the options, I assume that your machine must be a new system or a laptop.

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Clarification of Answer by techtor-ga on 26 Apr 2004 08:11 PDT

Here's another site I found that explains a lot more on the options of
the tabs you showed. Hope it'll help:

Windows XP Power Management
http://tips.oncomputers.info/archives2003/0303/2003-mar-09.htm

Perhaps you could enable "Hibernate" along with "Shut Down" in the
Power Button option. See what happens.

Search terms used:
windows xp power advanced hibernate
windows xp power options advanced
windows xp power options

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Clarification of Answer by techtor-ga on 26 Apr 2004 09:36 PDT

Movilla,
I must point out a mistake I made and had just seen:

"Go to the ATM tab and make sure that..."

It should be APM tab, sorry for that error. 

If the APM tab is absent in your power options, it's likely that ACPI
(Advanced Configuration and Power Interface) in your BIOS options is
disabled, or your computer does not support  it (which may mean it is
an old computer, and AT-power supply unit).

try using your windows install disk and choose the repair option. this
worked for me when i had the same problem.

Where is the repair section in the install disk?
Please advise as could not locate.
Thank you.

To do a repair-install of WinXP, u can refer to the foll. Microsoft KB Article:
http://support.microsoft.com/default.aspx?scid=kb;[LN];315341

*BUT* I suggest u try this (it works!) before u choose to do the above:
Resources to Help Troubleshoot Shutdown Problems in Windows XP ->
http://support.microsoft.com/default.aspx?scid=kb;[LN];308029

Sincerely,
Huey (Microsoft Windows)

Dear Huey
Thanks for your comments but when I log onto following
http://support.microsoft.com/default.aspx?scid=kb;[LN]
I am told site is not available.
Please advise.
Thank you
movilla-ga

movilla...

You need to click the link within the brackets:
[ http://support.microsoft.com/default.aspx?scid=kb;[LN];308029 ]

sublime1-ga

Oops...
You need to copy everything between the brackets except the spaces
after the first bracket and before the last bracket, and paste it
in your browser's address window:
[ http://support.microsoft.com/default.aspx?scid=kb;[LN];308029 ]

sublime1-ga