Google Answers Logo
View Question
 
Q: computers - hompage constantly changes ( No Answer,   1 Comment )
Question  
Subject: computers - hompage constantly changes
Category: Computers
Asked by: radar4853-ga
List Price: $10.00
Posted: 27 Apr 2004 07:05 PDT
Expires: 27 May 2004 07:05 PDT
Question ID: 336933
1.My computer continually switches homepages to some type of web search
page. It does this intermittantly (not necessarily at startup).  What
is even more annoying is that it keeps wiping out my favorite places. 
I have sophisticated (Symantec) software installed (this computer is
part of network and scans for viruses in real time)
I even installed zero spyware and it said that I do not have spyware/adware
on my computer.  What is the easiest simplest way to fix this problem?
 I read microsofts explanation about changing registries and it
sounded commplicated.  Can you simplify this for me or find another
solution?  Thanks

Request for Question Clarification by hummer-ga on 27 Apr 2004 08:21 PDT
Hi radar4853,

You are right to suspect that your computer has been hijacked, it
probably has been. Could you please run the following programs (in the
order that I have them)? I realize that you've already scanned your
computer but often we need to try several programs to solve the
problem.

1) HouseCall (very thorough online virus scan):
http://housecall.trendmicro.com/

2) CWShredder (update before running):
http://www.spychecker.com/program/coolwebshredder.html

3) Adaware (update before running):
http://www.spychecker.com/program/adaware.html

4) HijackThis (update before running):
http://www.spychecker.com/program/hijackthis.html

Post your HijackThis log on the following forum:
Spyware and Hijackware Removal Support:
http://www.spywareinfo.com/forums/

For your information -

Inside Spyware:
http://www.intranetjournal.com/spyware/

Spyware Removal Software:
http://www.intranetjournal.com/spyware/removal.html#scansoft

Spyware Prevention Software:
http://www.intranetjournal.com/spyware/preventsoft.html

Please let us know how that goes so that we can either give you
further assistance or so that I can post this as an answer.

Thank you - good luck,
hummer
Answer  
There is no answer at this time.

Comments  
Subject: Re: computers - hompage constantly changes
From: kinar-ga on 22 May 2004 07:05 PDT
 
As Microsoft explained, all of this iunformation is stored in the
windows registry which (as you expected) can get very tricky to
navigate.

As commented above, usually when these registry entries are changed it
is a result fo spyware.

There are some other programs that average user's have installed that
would also do this in an attempt to provide "IE Users" where you can
assign a different homepage for each different person who accesses the
Internet from the computer without actually logging off and changing
users.

the most common of these programs are connection software for ISPs. 
Based upon which user signs onto the internet, a different homepage
will be displayed.

If this doesnt seem to be the case for you, here is another possible
solution.  It is possible to specify what page will load up
automatically by adding a "switch" to the command openin IE (ie the
shortcut).

an easy way to see this for yourself is to right-click on your desktop
and click "new" when the aditional menu opens click "create shortcut".

it will prompt you to type the name of the program you wish to create
a shortcut to.  in the box provided type:

explorer ://www.google.com

and click next, delete whatever is in the box that says "Type the name
for this shortcut" and just type in:

Internet

then click finish. A new icon will appear with the name of "Internet",
when you doubleclick on it, www.google.com will open in your web
browser.

using this method ANY program can change the page that actually opens
when you click on that link just by chaning the shortcut.  NOTE: this
shortcut will NOT change the actual homepage found in inet options,
only the page that loads when you open IE.

So, the easy way to determine if these are your problems is...

1) Do you use any ISp software that have different logins?
2) Is the actual homepage getting changed or just the page that opens up?

If (1), you will need to open that program under each profile and
change your start page (www.google.com works great) and THEN run the
spyware scans recommended above.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy