My 79-year old mother's computer keyboard is malfunctioning. I know
that sometimes she hits combinations of keys that thwart her in her
attempts to use her computer, but this is one I can't figure out...
She was typing in MS Word and knows that she hit "some of the keys by the
space bar, and maybe the shift key", and that a pop-up window
appeared, but she doesn't recall what it said, she just clicked
something to make it close--and now, when any key is pressed, there is
a beep, and no data is entered in Word, Excel, her scanning program or
Internet Explorer (the programs we tried...)
Toggle Keys is not checked under Accessibility Options.
How can I make it work again?
Clarification of Question by
27 May 2004 05:37 PDT
Yes, the computer has been rebooted, to no avail...thanks, though...
1. I will check for a stuck key--that may indeed be the problem.
2. I myself have invoked Narrator on occasion, through careless
keying (perhaps there is a certain heritability to all of this...),
but as I recall, it simply read aloud the keys I pressed instead of
beeping. In looking at Accessibilty Options on her machine I did note
that the voice of Microsoft Sam was selected, so would expect to hear
that instead of beeps. But I will check that too, as I did not
specifically check for Narrator last night.
3. Yes, restoring to an earlier date would be an option, though a
direct fix to the problem would be preferable.
Thank you for your suggestions--I will visit her again this evening to
see if any of these work...
1 & 2: Yes, I believe she may have inadvertently hit the Windows key
or the CTRL key and some other key simultaneously. I have done so
myself on occasion, and rarely with good result...
3: The Stuck Key Theory is seeming more likely, as I consider it, and
I will check for that this evening, and perhaps take a spare keyboard
over for a very quick fix if that is indeed the problem.