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Q: Google Toolbar Pagerank not Showing ( No Answer,   2 Comments )
Subject: Google Toolbar Pagerank not Showing
Category: Computers > Internet
Asked by: airpal-ga
List Price: $50.00
Posted: 20 Jul 2004 09:51 PDT
Expires: 19 Aug 2004 09:51 PDT
Question ID: 376686
I just installed the latest google toolbar on my laptop, toolbar
version 2.0.112, and I get "no pagerank information available" for any
page that I go to. I checked my windows xp home hosts file, and found
no existing entries for I then decided to
add an entry in the hosts file for with an
ip address (that seems to be working fine for showing pagerank on my
old laptop). Still "no pagerank information available."

Removed hosts file entry. I then uninstalled version 2.0.112, and
installed version 2.0.012, still no pagerank information available.
Again added hosts entry, no pageank
information available. Tried this with toolbar version 2.0.110 as
well, no luck. Also installed the avant browser AND slim browser to
see if the google toolbar would display pagerank in those
applications. Still no luck.

All the while, I have an ancient laptop with toolbar version 1.1.58
sitting beside me happily showing pagerank on every page.

Pinging gives the same result from both
laptops, resolving to

Realized Internet Connection Firewall was on, disabled it
permanently... rebooted, still no luck. Uninstalled toolbar, deleted
internet explorer cache, deleted cookies, deleted leftover
googletoolbar.dll file found in c:/windows, rebooted, installed
toolbar version 1.1.58................ NO LUCK!

I am willing to give a BIG tip if somebody can help me sort out this
nightmare of a problem and get pagerank showing again properly.

Request for Question Clarification by tisme-ga on 20 Jul 2004 17:36 PDT
Hello airpal,

Unfortunately this is a known problem and there is currently no
sure-fire solution to fix it. I am going to do my best to help you try
to solve this.

Here are some things that I want you to try to do: 
-On the Google Toolbar, click the Google button, click Help, and then
click Privacy Information. Is there a check mark next to Pagerank
-Open Internet Explorer, click on Tools, click on Internet Options,
click Connections, click LAN Settings, make sure that there is no
proxy server set up. (This can interfere with the toolbar's ability to
extract pagerank information from Google).
-On the Google Toolbar, click the Google button, click Options, and
make sure that Pagerank display is turned on.
-Compare your desktop and laptop internet security/cookie settings
(make sure that your laptop does not have more restricted security
-Check if there is an option to "fix pagerank through proxies" in the
Google Toolbar options. I read about this but am not sure if it was a
joke or not.
-Uninstall the Google Toolbar. Download and reinstall a fresh copy of
Internet Explorer 6 Service Pack 1. Restart your computer. Reinstall
the latest version of the Google Toolbar.
-How does your laptop connect to the internet? How is your internet
connection shared? Do you have port forwarding set up with your
internet connection?
-Also, are you by any chance beta testing Windows XP Service Pack 2?

Let me know what happens,


(Hopefully other Google Researchers will also post their
ideas/questions and if one of us solves it for you, we can submit it
as an official answer).

Request for Question Clarification by tisme-ga on 20 Jul 2004 17:37 PDT
You can download Internet Explorer from here:
There is no answer at this time.

Subject: Re: Google Toolbar Pagerank not Showing
From: tinx78-ga on 21 Jul 2004 23:07 PDT
Hi airpal,

You might want to try this.
Download the toolbar again directly from google site
( - currently ver. 2.0.112)
and install it with advanced feature enabled. This advanced feature is
the one you need to make some features of the Toolbar available to
As it's stated on Toolbar Installation messages. This does not tell
Google who YOU are, but does tell google that a user has requested the
PageRank for given site.

Try it, it's work on my Internet Explorer though :)
(I tried install the toolbar without advanced feature enabled and
voila the PageRank button is gone)

Subject: Re: Google Toolbar Pagerank not Showing
From: tinx78-ga on 22 Jul 2004 17:15 PDT
sigh, why i can't join the google answer researcher T.T

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