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Q: Bluetooth dialing in my Lexus RX330 ( No Answer,   4 Comments )
Question  
Subject: Bluetooth dialing in my Lexus RX330
Category: Computers > Wireless and Mobile
Asked by: bjpcpa-ga
List Price: $5.00
Posted: 23 Jan 2006 20:00 PST
Expires: 22 Feb 2006 20:00 PST
Question ID: 437030
When driving, Lexus does not allow you to dial from the Telephone
screen.  You can however, dial directly from the phone.  The problem
is, the bluetooth connection does not engage the voice of the
receiving party nor my voice for several seconds.  You don't even hear
the phone ring in the car.  Some parties hang up because they think no
one is there.  Any way to fix this delay?

Clarification of Question by bjpcpa-ga on 25 Jan 2006 13:19 PST
My phone is a Blackberry 8700c
Answer  
There is no answer at this time.

Comments  
Subject: Re: Bluetooth dialing in my Lexus RX330
From: canadianhelper-ga on 25 Jan 2006 12:42 PST
 
1. Have you set up your phone to work properly with the Lexus system? 
See manuals here: http://lexus.letstalk.com/bluetooth/bt_userguides.htm

2. I have sent your question to Lexus response team...they may wish to
know your model vehicle/ year of vehicle and model phone before
providing info...
You can contact them yourself if you don't want me in the middle here:
https://lexus2.custhelp.com/cgi-bin/lexus2.cfg/php/enduser/ask.php
Subject: Re: Bluetooth dialing in my Lexus RX330
From: bjpcpa-ga on 25 Jan 2006 13:18 PST
 
My model is Rx330, 2005.
Subject: Re: Bluetooth dialing in my Lexus RX330
From: canadianhelper-ga on 25 Jan 2006 14:51 PST
 
As you can see on the lexus.letstalk.com/bluetooth/bt_userguides.htm
site, the Blackberry is not guaranteed to work properly with the Lexus
brand vehicles.

Hopefully someone here has the same model car and Blackberry as you
that has come across a solution but I don't think we will get one from
Lexus as Blackberry is not supported officially.

Here is an ongoing discussion about BT and Lexus:
http://bluetoothcar.typepad.com/main/2004/11/transferring_mu.html

Seems one solution to the 'ringing' problem maybe to ensure you are
using default ringtone.

It also seems that the best results are with T-Mobile and Cingular and
that Verizon seems to have alot of problems in this regard.
Subject: Re: Bluetooth dialing in my Lexus RX330
From: canadianhelper-ga on 02 Feb 2006 10:41 PST
 
Dear canadianhelper:

Thank you for contacting Lexus Customer Satisfaction. We are dedicated
to providing superior service. In circumstances that require our
attention, we will assist in the resolution process.

We would be more than happy to assist your user with his concerns but
in order to do that we will need more information. What model cell
phone does the customer have, and what company provides the customer
with his cell phone service.

If you require further assistance, please respond to this e-mail, or
contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through
Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m.,
Pacific Standard Time.

Sincerely,

Laramy M. Atkinson
Lexus Customer Satisfaction

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