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Q: Web Conference market size ( Answered 5 out of 5 stars,   1 Comment )
Subject: Web Conference market size
Category: Business and Money
Asked by: hsmith825-ga
List Price: $50.00
Posted: 09 Feb 2006 12:05 PST
Expires: 11 Mar 2006 12:05 PST
Question ID: 443739
What comapnies ae the largest web conferencing companies stated in
terms of customers and revenue?

Request for Question Clarification by bobbie7-ga on 10 Feb 2006 13:04 PST
Dear Hsmith825,

I can give you the four key players in the web conferencing industry
and the market share of each one.  I also can provide you with the
market size, growth rate and forecasted market size of this industry.

Please let me know via the ?CLARIFICATION? feature if my findings
would suit your purpose.

Thank you.


Clarification of Question by hsmith825-ga on 10 Feb 2006 14:14 PST
I think the information you are providing is what I am requesting.  I
need to ensure you provide me with Revenue and # of customers for each
of the top four players.

Request for Question Clarification by bobbie7-ga on 10 Feb 2006 17:54 PST
Hello again Hsmith825,

I have only found revenue and customers numbers for two of the four companies.

Would  you still be interested interested in my findings?


Request for Question Clarification by bobbie7-ga on 10 Feb 2006 21:57 PST
I have located the figures for the third conference company.

I cannot find the number of customers or the revenue for the fourth company.

Please let me know if this information interests you.

Best regards, 

Clarification of Question by hsmith825-ga on 13 Feb 2006 07:09 PST
Your answers for the top three copanies will ork.  Be sure to include the source.
Subject: Re: Web Conference market size
Answered By: bobbie7-ga on 13 Feb 2006 10:14 PST
Rated:5 out of 5 stars
Dear Hsmith825,

Thank you for your positive response to my clarification request.

According to figures from Frost and Sullivan the key players in the
web conferencing industry and market share are as follows:


Webex 67%
Microsoft Live Meeting 16.5%
RAindance Communications: 4%
Genesys: 2.8%
Other Providers: 9.7%

Page 23: Pie chart Web Conferencing Services Market Share

WebEx Communications : Min Zhu ? President & CTO


According to figures from Frost & Sullivan 2005 ?World Web
Conferencing Markets?, the key players in the web conferencing
industry and market share are as follows:


Webex 64%
Microsoft Live Meeting 19%
RAindance Communications: 3.32%
Genesys: 2.8%
Other Providers: 9.9%

Source: Frost & Sullivan 2005?World Web Conferencing Markets?, Market
Share of Web Conferencing Services Market

See page 2 : Pie chart Web Conferencing Services Market Share


Frost & Sullivan states that the Web conferencing market will grow at
a rate of 30 percent a year and by 2010, revenue is estimated to
increase to $3 billion.

?According to San Jose, Calif.-based WebEx Communications Inc.,
revenue for the total Web conferencing market was $472 million last
year. By 2010, revenue is estimated to increase to $3 billion, growing
at a rate of 30 percent a year, according to a study conducted for the
firm by the consulting firm Frost & Sullivan. Web-Ex claims to have 67
percent of the Web conferencing market; up from nearly nothing in

American City Business Journals Inc

Frost & Sullivan, a consulting firm in Palo Alto, Calif., forecasts
that electronic conferencing will become a $10 billion market by 2009.
Denver Business Journal: July 18, 2005

Revenue and Customers


Webex Q4 2005 Earnings Call 

?This presentation contains forward-looking statements based on
WebEx?s current expectations, assumptions, estimates and projections
about WebEx, including statements regarding WebEx?s future plans, 
trategies, business and financial results, and other metrics relating
to our business.?

Download here: Date: 02.02.06

Relevant figures:

See Page 3 for Annual Revenue
Year          Revenue
2005          $308M
2004          $249M
2003          $189M  
2002          $140M

See Graph on Page 22:  Revenue Growth by Quarter
Q1 2005       70.9 million
Q2 2005       75.3 million
Q3 2005       78.6 million
Q4 2005       83.7 million 

See Graph on Page 23: Subscription Customers 
13,850      WebEx Applications
 8,800      Intranets
22,650      Total



18,000 corporate accounts

?Genesys Conferencing has surpassed 1 billion minutes of conferences,
serving over 18,000 corporate accounts across the globe.?

Source: Genesys

Genesys Conferencing

?Genesys Conferencing is a leading provider of integrated Web, voice
and video conferencing services to over 500,000 users worldwide,
including users at nearly 200 of the Global Fortune 500 companies.?

Source: Genesys

Revenue Growth (? in millions)
2003: 159,5
2002: 210.4
2001: 179,0
2000: 92,4
1999: 47,4

Source: Genesys

In 2005, the company expects the following:
- Revenue will be in the range of ?140 to ?145 million

Financial data by year can be found here:


Raindance Communications 

According to Hoover?s Company Fact Sheet, Raindance has more than 4,000 customers.

?? Raindance Communications can save you a business trip or two. The
company provides its more than 4,000 customers with Webconferencing
and teleconferencing services, integrating traditional telephone
technology with Web-based presentation and sharing tools.?

Key Numbers:

Fiscal Year-End December 
2004 Sales (mil.) $75.3 
1-Year Sales Growth 6.7% 
2004 Net Income (mil.) ($3.3) 
2004 Employees 248 
1-Year Employee Growth 1.6%


Annual Income Statements
Revenue Dec 04 : 75.3 million,ticker__--/free-co-fin-factsheet.xhtml

Raindance: $75.3 million revenue in 2004

June 2005: Volume 23 Number 12
TMD Customer Interaction Solutions

According to a July 2005 article in the Denver Business Journal, web
conferencing represents about 15 percent of Raindance's revenue.

?While Web conferencing currently represents less than 15 percent of
Raindance's revenue (conference calls still generate the bulk of the
company's business), many analysts say the concept of holding
meetings, conferences and seminars online holds the key to the future
for business communication services.?

Therefore, Raindance?s web conferencing revenue would be $11.3 million.

Denver Business Journal: July 18, 2005


Search terms used: 
Web conferencing market OR industry billion OR million revenue customers 

I hope the information provided is helpful!

Best regards,
hsmith825-ga rated this answer:5 out of 5 stars

Subject: Re: Web Conference market size
From: antontodorov-ga on 12 Feb 2006 05:13 PST
As cited in a Sept. 2005 report in Business Standard,  Frost &
Sullivan experts expect that web conferencing services market will
grow at a Compound Annual Growth Rate (CAGR) of 44 per cent!!!

A list of market participants (those profiles in the F&S report):

ACT Teleconferencing, Inc. 
Akamai Technologies, Inc. 
British Telecommunications Plc 
Centra Software, Inc. 
Chorus Call, Inc. 
Citizens Conferencing 
Compunetix, Inc. 
The Conference Group, Inc. 
Connex International, Inc. 
Cross Draw 
Expanets, Inc. 
Genesys Conferencing, Inc. 
Gentner Communications Corp. 
Global Crossing Holdings Ltd. 
Groove Networks, Inc. 
HorizonLive, Inc. 
iMeet, Inc. 
InterCall, Inc. 
Interwise, Inc. 
Latitude Communications, Inc. 
Lotus Development Corp. 
Meteor Conferencing Service 
Microsoft NetMeeting, Inc. 
NetSpoke, Inc. 
PlaceWare, Inc. 
Polycom, Inc. 
Premiere Conferencing 
Presenter, Inc. 
Raindance Communications, Inc. 
SBC Communications, Inc. 
Sonexis, Inc. 
Spectel, Inc. 
Spiderphone, Inc. 
Sprint Corp. 
VitalStream, Inc. 
Voyant Technologies, Inc. 
V-SPAN, Inc. 
WebEx Communications, Inc. 
WorldCom, Inc. 

In its recently released market report, Frost & Sullivan praised WebEx
for its leading market share, revenues, installed base, profitability,
solution offerings, and customer mind share. According to the report,
WebEx has 64.4 percent of the worldwide web conferencing services
market, more than three times its nearest competitor.

Following are some details 
				Sales USD m	Net IncomeUSD m	NetProfitMargin
WebEx Communications, Inc		308.42		52.74		17.10%
Genesys S.A. 			166.17 		-72.05 		-43.41% 
Raindance Communications, Inc. 	75.27 		-3.33 		-4.41% 
ACT Teleconferencing, Inc. 		53.54 		-21.16		-39.52% 
Technology owners account for the greatest share of the market today,
the report reveals. These are predominantly US headquartered companies
with the notable exception of France based Genesys. There have been
changes in ranking of the top technology owners in Europe since 2001
with WebEx now taking the lead from PlaceWare. Other important
technology owners active in Europe include Centra, InterCall and
Latitude Communications.
The UK remains by far the dominant force in the European market for
web conferencing services, representing approximately 59 per cent of
the total European market in 2002, according to Frost & Sullivan.
However, other countries are now showing increased percentage shares,
with Germany improving its position significantly

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