I am trying to locate a template which I can use as the basis of
"Service level Agreement" for a "Managed Security Service Provider"

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Request for Question Clarification by blader-ga on 24 Jul 2002 03:52 PDT

Dear cjs1:

Will you only be accepting free templates for your answer? I have
found books on the subject,  but the cost triple digits, so I highly
doubt that this information is available for free on the internet.

Best Regards,
blader-ga

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Clarification of Question by cjs1-ga on 24 Jul 2002 04:25 PDT

I am looking for a working document that can be rapidly adapted to our
needs. Assuming this is MSSP specific then yes I would be prepared to
purchase. I would also be prepared to look at "terms of service" for
Managed Firewall services.