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Q: Owners suite on the Norwegian Dawn cruise ship ( Answered 5 out of 5 stars,   5 Comments )
Subject: Owners suite on the Norwegian Dawn cruise ship
Category: Miscellaneous
Asked by: sphynxlady-ga
List Price: $15.00
Posted: 02 Apr 2005 12:16 PST
Expires: 02 May 2005 13:16 PDT
Question ID: 504075
I have booked the owners suite on the norwegian dawn cruise ship...
and I understand that I have butler and concierge services available
to me. I would like to know exactly what that means and exactly what
priviliges it entitles me to and how to go about having my requests
known . the brochure is vague and I would like detailed information as
to exactly what the suite looks like and what I get for booking it. (
i.e. champagne upon arrival, canapes in the evening?, hot tub on the
verandah?, dinner menus from all restaraunts available for insuite
Subject: Re: Owners suite on the Norwegian Dawn cruise ship
Answered By: czh-ga on 03 Apr 2005 03:01 PDT
Rated:5 out of 5 stars
Hello sphynxlady-ga,

Congratulations on your upcoming cruise. I?m jealous. This looks like
a wonderful ship with wonderful service. My search showed that there?s
lots of information available to address all your concerns. I?ve
organized my findings into categories (general information,
butler/concierge, photos) for easier review.

Best wishes for a wonderful trip.

~ czh ~

Norwegian Dawn

NCL Dawn.  We will continue to add new cruise information to this
page.  As the new cruise photo links are added, we'll include a post
link next to the cruise ship photos link from those who took the
cruise ship pictures, in case you want to thank them, ask questions,
or just to see what they have to say.  For Norwegian Dawn Reviews
(2005 & before), a Norwegian Dawn Picture (1000's), Norwegian Dawn
Specialty Menus, Norwegian Dawn Bar Menus, Norwegian Dawn Freestyle
Daily, Norwegian Dawn Personal Cruise Websites, Norwegian Dawn Cruise
Cam, Norwegian Dawn 360 Virtual Tour, and more, we have links, which
will keep you busy for some time, and we continue to add more. Scroll
down for gobs of Norwegian Dawn cruise Information.

***** This page offers a large collection of links to help you learn
about cruising on the Norwegian Dawn. Be sure to browse through the
Cruise Critic Norwegian Cruise Line Message Board links.

Cruise Reviews ? Norwegian Dawn

Penthouse - Category code(s): AB, AC, AE
Owner's Suite.- Category code(s): AA

Questions about Dawn Owner's Suite

Suite AA
1 bottle of French Champagne
1 Floral Arrangement
1 Small Tray of Hors D?oeuvres
1 Fruit Basket
1 Bottle of Spring Water
1 Bottle of Sparkling Water
3 Bottles of Liquor from Menu (AA Only)
6 Sodas
Bath Amentities:
Conditioning Shampoo (Dispenser)
Bath Gel (Dispenser)
Moisturizing Lotion
Cotton Balls & Q-Tip Caddie
Aloe Facial Soap
Citrus Body Bar
Glycerine Soap
Theraputic Hand Cream
Chamomile Night Cream
Bath Salts
Loofah Mitt
Shower Cap
Sewing Kit
Other: Butler Service
Concierge Service
DVD and CD Player w/library
Alarm Clock
Bath Robes (upgraded)
Feather Pillows
Upgraded Linen and Towels
Padded Hangers
Time Fax Daily
Full Breakfast Menu
24 hr room service (Butler menu)
Warm Face Towels, embarkation 
Glass of Chamapagne, embarkation
In Suite Dining
Shoe Shine Service(Butler)
Complimentary pressing on Captain?s
Welcome Night 
Pant Press & Shoe horn/Lint Brush in Closet
Personal Computer with Printer
Turn Down Food Amenity (formal night)
Mints on Pillow
NCL Shopping Bags
Hair Dryer
Hotel Services Book

From the Big Apple to the tropics: Norwegian Cruise Line's innovative
year-round sailings from New York to the Bahamas and the Caribbean

Norwegian Cruise Line's Norwegian Dawn has ushered in a new age in New
York cruising. For the first time ever a cruise ship is making weekly
cruises from New York on a year-round basis. And like the city she
calls home, the Norwegian Dawn is big, bold, and beautiful.

Best Big-Ship Concierge Services

Norwegian Cruise Line
Who Gets It? Guests who book suites on all ships; mini-suites are
included on Norwegian Star, Dawn and Sun.

What's Included? Concierge service for reservations at specialty
restaurants, spa services and shore excursions. Guests in the top
level suites (Penthouse to Garden Villa) get extra services including
a butler, preferred seating in the showrooms, special L'Occitaine bath

Extra Special? For guests in Penthouse and above, the concierge will
make reservations for shore-side as well as onboard activities that
are not on NCL's roster of excursions (such as on-land tee times,
restaurant reservations, or spa appointments).

Ship Name: 	Norwegian Dawn      

Unlike most other ships in the cruise industry, there is no required
or recommended tipping on NCL America or Norwegian Cruise Line ships.
Guests should not feel obliged to offer a gratuity for service that is
generally rendered to all guests.

However, all of the staff is encouraged to "go the extra mile", and so
they are permitted to accept cash gratuities entirely at the
discretion of the guests who wish to acknowledge particular staff
members for exceptional or outstanding service. In other words, there
is genuinely no need to tip but you should feel free to do so if you
have a desire to acknowledge particular individuals. Also, certain
staff positions provide service on an individual basis to only some
guests. NCL encourage's those guests to acknowledge good service from
these staff members with appropriate gratuities. For example, for
guests purchasing bar drinks the recommended gratuity is 15 percent.
Similarly, for guests using concierge and butler services, NCL
recommend's they consider offering a gratuity commensurate with
services rendered.

Threads in Forum: Norwegian Cruise Line

***** This discussion forum offers many threads regarding cruising on
the Norwegian Dawn. I?ve collected the ones that are most pertinent to
 your question but you might enjoy browsing the many reviews for

Dawn:Cabin Steward/Butler - functions?
What is the general rule on tipping the Butler??
Pre-Tipping Question
Tipping Butlers

Live From The Dawn

There IS VIP embarkation for Full Suite cruisers, i.e. AB, AA and of
course Garden Villa. Look for the sign that says V.I.P. The NCL
staffer will ask if you are a Latitudes member and if not, they will
check your room number to see if you qualify for this priority
boarding. Going this route saved me at least an hour in the
embarkation process.

I am in a penthouse suite which is great. Ruth is the concierge and
Lani is the butler. Ruth has been amazing in getting us reservations
at specialty restaurants, shore excursions, etc.

Still waiting for those 3/20 DAWN reviews

When we were on the Dawn previously, we had Butler/Concierge. The
Concierge automatically left any VIP tickets for anything coming up.
If you don't have them, CALL and they will get you tickets on the
first Tender. There will still be a line to get on the Tender, but not
to get your ticket. You will be one of the first 250-300 people or so
off the tender and there will be plenty of chairs w/umbrellas for you!

Owner's Suite Living Room Cat. AA
Owner's Suite Bedroom Cat. AA

***** This site offers a full circle panoramic view of the suite.

PHOTO TOUR: Staterooms

Norwegian Dawn Staterooms

Norwegian Cruise Line: Norwegian Dawn
Deck Plans

Norwegian Dawn Staterooms
Owner's Suite
Description: With over 800 sq ft, these suites include a living room,
private balconies, dining room, separate bedroom with king size bed,
mini bar, CD library, LCD player and luxury bath with whirlpool tub
and separate shower. Butler service and concierge available.

Norwegian Dawn Photo Gallery

Norwegian Dawn Photos (1000's) - Photo Albums


norwegian cruise butler concierge
"norwegian dawn"  Owner's Suite (image search)

Clarification of Answer by czh-ga on 18 Apr 2005 16:38 PDT
Hi sphynxlady-ga,

The Norwegian Dawn is in the news today. It seems the "Ownners Suites"
were among those worst hit. I hope you weren't on this cruise. Or,
maybe you just had an interesting adventure. Here are a bunch of

Happy sailing.

~ czh ~
sphynxlady-ga rated this answer:5 out of 5 stars and gave an additional tip of: $2.00
wow...that's a lot of info. I'm impressed with how quickly you
gathered it. Thank you so much! I feel confident now about choosing
that particular stateroom and so pleased with the prompt responses
from people just trying to help.

Subject: Re: Owners suite on the Norwegian Dawn cruise ship
From: rainbow-ga on 02 Apr 2005 14:26 PST
Hi sphynxlady,

I wasn't able to locate much more information than you already have.
However, here are some pictures which should interest you:

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Living Room

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Dining Room

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Bedroom

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Bathroom

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Bathroom 2

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Bar

Norwegian Dawn Cat Aa Rm 10506 Owners Suite Balcony

I hope that helps.

Best regards,
Subject: Re: Owners suite on the Norwegian Dawn cruise ship
From: myoarin-ga on 02 Apr 2005 19:37 PST
Wow, that looks grand!
I think you better ask the cruise company.  Like in any hotel, if the
champagne is there waiting for you, it is a compliment of the ship. 
If it isn't, it most probably goes on your bill, but the butler will,
no doubt, be quick to bring it, and will be happy to tell you about
meals, etc.
The concierge (in a hotel, the gentleman with crossed keys on his
lapels) will help you with any requests about services and activities
on board, and anything else that you could want  - with in reason and
his powers.  A personal tour of the bridge, galley, laundry, (?)
should be no problem for you.
But, since you have asked about the services, I expect that you know
that those who serve you in the owner's suite and elsewhere will be
expecting tips at the end of the voyage appropriate to the suite  -
and to that of their service, of course.

Bon voyage!
Subject: Re: Owners suite on the Norwegian Dawn cruise ship
From: sphynxlady-ga on 03 Apr 2005 04:50 PDT
Thanks Rainbow and Myoarin Its nice to know there are great people out
there willing to help...I appreciate your time and effort!!
Subject: Re: Owners suite on the Norwegian Dawn cruise ship
From: myoarin-ga on 03 Apr 2005 20:31 PDT
Wow, keep rainbow's answer as a checklist and make sure that the
bathrobes are really "upgraded"!
Oh, you might leave descretely the "Suite AA" list somewhere where the
butler or maid could see it.  They'll think you are a company or
travel agency inspector and let the word get around ...
Then you'll really get the "owner's" service!
Subject: Re: Owners suite on the Norwegian Dawn cruise ship
From: sphynxlady-ga on 19 Apr 2005 05:42 PDT
Thank You CZA for your concern... thankfully I was not on this cruise.
I am still looking forward to going. I realize that sometimes strange
events happen in life but you have to keep "living"...

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