It seems that certain .gif files and even some HTML code, usually
links, do not show up in my browsers, either IE or firefox...
When I view the source code for the page, the code that would usually
hold the image or link is not even there. I know what to look for
because I'm an HTML programmer...
This seems REALLY wierd because it happens in both browsers. I'm on
Win XP home edition, SP1.
Any thoughts? |
Request for Question Clarification by
djbaker-ga
on
25 Apr 2005 18:32 PDT
Hey there,
It'd be helpful if you coulod provide a couple of links to sites that
this occurs on.
Thanks,
djbaker-ga
|
Clarification of Question by
3ring-ga
on
26 Apr 2005 04:55 PDT
Hello;
Thanks for your response.
I've put together a series of screen shots of pages displaying this
problem (with links), as well as screen shots of the source code that
I view. The problems are circled in green.
http://www.howtotieatie.info/btest/
1. The first example is the google home page!! - Notice the link
missing in my screen shot - but you may be able to see something
there.
Also notice the RED circle on the code for the google home page - this
gets added to EVERY page I view - whenever I view the code - even on
pages I've built - I know I didn't put it there!
2. The second example is a client site - notice the links missing?
Check it in your browser...
3. The third and most obvious does not even require me to show the
code because if you visit the page - you'll see there is a LOT missing
in my screen shot.
This is all very frustrating since I am the designer of these pages
(except google)!
I CAN however see these images in my browser when I do a direct test
from dreamweaver, but NOT even if I view the images individually on a
separate page.
In the case of the google ads on the howtotieatie site... when google
sent me a link to these ads - I couldn't see them on their pages, so I
had to get someone to copy the page and send me an email , where then
I could view the images.
Clear enough?
Please help!
|
Clarification of Question by
3ring-ga
on
26 Apr 2005 17:22 PDT
To add; I have tried disabling Norton Anti-Virus, and this does not
seem to have any effect on the images/links not showing up, but DOES
remove the 'SymRealOnLoad' jscript code snippet...
|
Request for Question Clarification by
djbaker-ga
on
26 Apr 2005 23:53 PDT
Hello again!
This is a peculiar problem indeed. It appears to me that the common
thread between the various sites is the fact that from what I can tell
all the disappearing code is contained within a link. The AdSense ads
are linked images so they are not displaying, same with advertising
programs link on the main page as well as the British Columbia links.
Since my research thus far has turned up nothing useful the next step
in helping you out is to start to eliminate variables. As unlikely as
these variables may be they could potentially be causing the problem
so it is probably best to scratch them off the list.
The first is your ISP. If these problems are occurring on a laptop
try taking it somewhere with an access point and testing it out there.
If the problem persists then you know its probably a problem with
your computer. Another way to test this would be to have a friend
with a laptop come over and give it a try. If they don't have the
same problem its not an ISP problem.
The second step is to check what is between you and the ISP. Do you
have a router of some kind set up? A firewall of any kind? If you
do, turn these, off and run a direct connection from your computer to
your modem and see if this solves the problem.
If you've eliminated the above two then we're stuck with the problem
resting in your computer. Try downloading another browser, try Opera.
I know that the problem occurs in Firefox too but trying one more
browser won't hurt, especially since it does seem to work in
Dreamweaver's browser.
Try also to create another user on your computer and test it out
through that account.
Also try running your antivirus software and see if that comes up with
anything. Another good thing to try would be download a couple of
spyware blockers/killers and run those.
Run HijackThis as well and paste the text of the log file.
http://www.download.com/3000-8022-10227353.html
Hopefully one of these solutions will solve or at least identify the
root of the problem. If it does let me know and I will resubmit this
as an answer. If not, we'll know a lot more, even if its only what is
*not* causing the problem which will allow us to narrow down the list.
Best of luck,
djbaker-ga
|
Clarification of Question by
3ring-ga
on
27 Apr 2005 14:02 PDT
Hi djbaker;
Thanks for all your time and effort on this! I hope this helps...
ISP is not the problem, I have 2, one dial-up (earthlink) and one RF
based high-speed, problem occurs using either.
I have a router, but as mentioned above, using dial-up modem creates same problem.
Downloaded Opera, still having the same issues in that browser too.
Created another user account on my system - same thing.
I have MS_AntiSpyware and XSoftSpy programs - still same problem...
And lastly... here is my log file from HiJackThis: :)
If you can figure this out - you're a god... (actually, we all are,
but that's a whole other conversation. :) )
Good Luck!
Logfile of HijackThis v1.99.1
Scan saved at 4:51:48 PM, on 4/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\rundll32.exe
C:\program files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\mysql\bin\winmysqladmin.exe
C:\Program Files\Yahoo!\Yahoo! Desktop Search\YDSsystray.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\mysql\bin\mysqld.exe
C:\Program Files\Norton Internet Security Professional\Norton
AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security Professional\Norton
AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\Program Files\Yahoo!\Yahoo! Desktop Search\YahooDesktopSearch.exe
c:\program files\yahoo!\yahoo! desktop search\textExtractor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Application Downloads\HiJackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://ca10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://srch-ca10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.couldnotfind.com/search_page.html?&account_id=154054
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.couldnotfind.com/search_page.html?&account_id=154054
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.korax.net/webmail/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://ca10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://srch-ca10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant
= http://www.couldnotfind.com/search_page.html?&account_id=154054
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant
= file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
http://www.korax.net/webmail/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = localhost
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA}
- C:\WINDOWS\System32\ATPART~1.DLL (file missing)
O2 - BHO: C:\WINDOWS\system32\miamore64.dll -
{0393FE81-0BBD-4BCE-B4F2-C643AA7D77DD} -
C:\WINDOWS\system32\miamore64.dll (file missing)
O2 - BHO: C:\WINDOWS\system32\miamore32.dll -
{1559C6FD-8BDE-476E-98C7-871E59193FCE} -
C:\WINDOWS\system32\miamore32.dll (file missing)
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} -
C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL (file missing)
O2 - BHO: (no name) - {360D6BF2-D576-4EF1-849C-9354402B0B6F} -
C:\WINDOWS\System32\lkcac.dll (file missing)
O2 - BHO: C:\WINDOWS\system32\atmpvc.dll -
{7DBA5E61-9C51-4365-ACD2-DE684E133F8C} -
C:\WINDOWS\system32\atmpvc.dll (file missing)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} -
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton Internet Security Professional\Norton
AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class -
{F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
(file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} -
c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} -
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
Internet Security Professional\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital
Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program
Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common
Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mmtask.exe
O4 - HKLM\..\Run: [service] C:\WINDOWS\services.exe -serv
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP
Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet
Security Professional\UrlLstCk.exe
O4 - HKLM\..\Run: [Advanced Tools Check]
C:\PROGRA~1\NORTON~3\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program
Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common
Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [AutoLoaderAproposClient]
"C:\WINDOWS\System32\cxtpls_loader.EXE" /PC=CP.MIND
/ShowLegalNote=nonbranded
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital
Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [Acme.PCHButton]
C:\PROGRA~1\HPINST~1\Pavilion\XPHNABP4EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program
Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN
Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WeatherEye] C:\program
files\TheWeatherNetwork\WeatherEye\WeatherEye
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
O4 - Startup: Yahoo! Desktop Search System Tray.lnk = C:\Program
Files\Yahoo!\Yahoo! Desktop Search\YDSsystray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program
Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google AdSense Preview Tool -
http://pagead2.googlesyndication.com/pagead/preview/en/preview.html
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\WINDOWS\system32\miamore64.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\system32\miamore64.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD}
- C:\WINDOWS\system32\miamore64.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} -
C:\WINDOWS\system32\miamore64.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.coolwebsearch.com
O15 - Trusted Zone: *.searchmeup.com
O18 - Filter: text/html - {E41E2A87-176A-4F1D-ADCF-36087E35511C} -
C:\WINDOWS\System32\lkcac.dll
O18 - Filter: text/plain - {E41E2A87-176A-4F1D-ADCF-36087E35511C} -
C:\WINDOWS\System32\lkcac.dll
O20 - Winlogon Notify: eventss - C:\WINDOWS\system32\atmpvc.dll (file missing)
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: lindow - C:\WINDOWS\system32\miamore64.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program
Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program
Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: MySQL - Unknown owner - C:\mysql\bin\mysqld.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -
Symantec Corporation - C:\Program Files\Norton Internet Security
Professional\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec
Corporation - C:\Program Files\Norton Internet Security
Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton Internet Security Professional\Norton
AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec
Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\Security
Center\SymWSC.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
|
Clarification of Question by
3ring-ga
on
27 Apr 2005 18:55 PDT
Hello djbaker;
Seems that deadlychiapet has provided me with a solution - I simply
had to turn off ad blocking in Norton AntiVirus! The links and images
that were not showing contain a string ( ad ) and caused Norton to
block them...
Thanks for all your efforts anyway!
And again, thank you for your help deadlychiapet!
|