I am looking for market research studies on a business providing
"having your own personal assistant" virtually from any phone.  It is
more than a concierge.  I think having a virtual assistant is more
like it.  I am talking about picking up the phone and being connected
to a live person who will find the information that the caller is
looking for in real time, ie ASAP.  A couple of years ago,
www.inetnow.com had this service and they went out of business.