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Subject:
Can't "see" my digital camera in My Computer.
Category: Computers > Hardware Asked by: motomanmatt1-ga List Price: $10.00 |
Posted:
27 Sep 2005 10:18 PDT
Expires: 27 Oct 2005 10:18 PDT Question ID: 573320 |
Our workplace is a network of 30 PC's (running everything from XP to Windows 98) all connected to a server running Windows Small Business 2003. I did not "build" the network, but I am responsible for day-to-day maintenence. We have 4 machines running Windows XP Pro. On THREE of those XP PRo machines, when I plug in our Sony Cybershot camera, XP recognizes it, installs it, and it says "Ready for Use". But when I go to My Computer, it doesn't appear as a Removable Storage Device (like it does on my machine at home) - hence I can't download anything. I have the identical problem when I try to conenct a "pen" drive. The interesting thing is that the FOURTH XP Pro machines will, however , recognize the Sony and we can "see" it in My Computer. This machine difers from the others in that it was a new machine that I bought last year and configured for the network myself. One more interesting tidbit: if I log in locally to the machine (not on our server but just on the local machine as, say, Administrator), and plug in the Sony, I can see it fine. Any ideas? Could there be a setting on these PCs that is causing this problem? Could it be that the person who designed and installed the network years ago put in place some restriction on those machines that prevents new hardware being installed?? If you have any good thoughts, let me know. This is kind of a problem for a few of our employees who want to download their cameras. Thanks!! | |
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There is no answer at this time. |
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Subject:
Re: Can't "see" my digital camera in My Computer.
From: danameless-ga on 27 Sep 2005 11:29 PDT |
Some network administrators are required to 'lock' the USB ports on a PC for security reasons. For example, using a pen drive or jump drive to save sensitive data. I am assuming that the cybershot connects via USB. Therefore, if the USB drive is not active - XP will not pick it up when you connect the camera. You can check the Device Manager under Control Panel to see if the USB ports are working correctly. |
Subject:
Re: Can't "see" my digital camera in My Computer.
From: akb77-ga on 29 Sep 2005 09:05 PDT |
I have had this happen before and the problem was that the pen drive (or camera in your case) wasn't able to find an available drive letter to assign to the device. I re-arranged some of the mapping of my network drives to make the upper (closer to a) driver letters available and that fixed it. Maybe that is your problem since it works when you are not logged into the network. |
Subject:
Re: Can't "see" my digital camera in My Computer.
From: ballzach-ga on 27 Apr 2006 14:59 PDT |
Whats up, AKB77-ga was correct, I just had the same exact problem, my Sony camera would not show up in my computer, BUT, it was in the removable media list, in 'hardware devices' and in computer management, but no drive letter was assigned. It worked fine on the other PC. WHAT THE PROBLEM IS: After a little while, I figured out that, The NEXT DRIVE LETTER must be available. Example: FloppyA, HardC, DVD-d, cdrom-e, then SONY is going to take "F" ...... EVEN IF, EVEN IF you aready assigned "F" to something else (Network) .... I unmounted my "F" drive, and bam, camera works. The last "REAL" drive letter is important, anything 'assigning a new letter' is going to take the next one (in my case being F) so it HAD TO BE FREE. I hope this helps people in the future, -- I found this post by searching yahoo for "sony usb camera will not show up on my computer list" -- this post was number two down ..... Thanks for helping, AT THE SAME TIME, I am glad I could try to help !!! |
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