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Subject:
Dell Inspiron 5100 COMPUTER FAILURE AFTER BIOS UPGRADE
Category: Computers Asked by: pspang-ga List Price: $25.00 |
Posted:
15 Oct 2005 23:58 PDT
Expires: 14 Nov 2005 22:58 PST Question ID: 580840 |
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There is no answer at this time. |
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Subject:
Re: Dell Inspiron 5100 COMPUTER FAILURE AFTER BIOS UPGRADE
From: phil2k-ga on 23 Oct 2005 12:04 PDT |
hi pspang-ga, If your computer was having problems after reformatting/reinstalling the OS then you definitely had a hardware problem. I suspect that if you had intermitten problems with blue screens you either had defective ram/overheating problems causing motherboard problems/or defective cpu. Those are really the only thing that can cause intermitten blue screen problems. But, I am thinking you had defective RAM. And, when you flashed your BIOS, obviously the computer has to read the new file from the CD/DVD drive and store it in RAM and then erase the existing BIOS to replace it with the old BIOS. So, it seems like what it had copied into RAM was not what was on the CD/DVD so therefore it just replaced your old working BIOS with a corrupted BIOS. Either that or you might have flashed it with the incorrect BIOS version. That is also a very big possibility. Well, as far as fixes, this may be very difficult. The best thing would be to contact Dell as they would probably charge you to replace the entire motherboard when only you need a new CMOS chip(that's the actual chip that stores all the BIOS information). Ask them if they can sell you just the CMOS chip and if you can install it yourself. Sometimes the CMOS chip comes integrated with the motherboard at which case you would need to bust out the soldering iron and unsolder the old chip to replace it with the new chip. But remember, that will just fix your BIOS/booting up problem. You still have to find out what was causing those intermitten problems like I said, most likely it was your RAM was that was defective. To test your ram, search for ultimate boot cd and then download it. Burn it onto CD and then once you have your computer back up and running after talking with Dell, you can run a software diagnostic on your memory by using the program MemTest86+ and also Windows Memory Tester that come bundled with Ultimate Boot CD. Well good luck! |
Subject:
Re: Dell Inspiron 5100 COMPUTER FAILURE AFTER BIOS UPGRADE
From: sukhasingh-ga on 23 Oct 2005 21:48 PDT |
Also if you feel that you have a corrupt Bios. You can reset it by pushing a button on the motherboard. I don't know if this is the case with Laptops, but I'm aware that many Desktop Motherboards do have these reset button. Good luck -Enjoy |
Subject:
Re: Dell Inspiron 5100 COMPUTER FAILURE AFTER BIOS UPGRADE
From: nunberry-ga on 28 Oct 2005 08:23 PDT |
When you power on the machine, take a look at the lock leds just above the keyboard. There are 3 error codes on that system (taking 'on' as 1 and 'off' as 0 and reading the lights from left to right): 001 - processor failure 010 - Motherboard Failure 011 - Memory failure. If only the first one is on, thats the numlock light, the system might be in the process of trying to start up. You could then try a diagnostic boot up by holding down the 'i' button (or Access Direct button) and then pressing the on button. The system should fire up and try to run a quick system check. If you are getting any combination of the LEDs apart from 1-0-0 (which is what you;d get on a normal power up) then call Dell to troubleshoot. Your best bet is to remove all the bits you can - cd, hard drive, memory, modem, wireless card, bluetooth etc, see if without the memory you get the 011 code which shows that some part of the system is still working. Put the memory in and see what happens next and rebuild the machine piece by piece until its either working or you know whats wrong. I don't think Dell will sell you the BIOS chip on it's own, I don't think they have it available as a separate part. As a result you probably can't get it from one of their third party suppliers either - but you could try anyway : www.servicesource.com / co.uk depending on your location. Another thing you could try if you know someone who is both gullible and the owner of an Inspiron 5100, if you pull their BIOS chip off their motherboard (accessable through the memory hatch I think) and put it onto yours, then boot up from a BIOS update CD, and just before you press the confirmation to wipe the old bios your swap the chips over without powering off the system, it will overwrite the details on your chip and fix the issue. If you;re very lucky. If not, you will wreck both your and your friend's machine. So maybe not such a good idea after all. |
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