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Q: Ethics with mouse-tracking ( No Answer,   3 Comments )
Question  
Subject: Ethics with mouse-tracking
Category: Computers > Internet
Asked by: pete_sergeant-ga
List Price: $20.00
Posted: 09 Sep 2002 11:20 PDT
Expires: 09 Oct 2002 11:20 PDT
Question ID: 63112
Having recently developed a piece of javascript that will record
users' mouse trails across my website, I became concerned about the
ethics of doing such a thing. Searching the interweb has not returned
many comments on the subject - there's a pharmacutical company that
mentions that they may be able to tell if you're mentally disabled if
you use their tracking demo, some references to a book by Lawrence
Lessig, and brief information about a site mapping data about
mouse-movements to biometric measurements to work out you age and sex.

But what else? Has there been any big debate anywhere about the ethics
of this? A public outcry about an advertiser doing this? Any papers
published about the ethics of doing it? Is it an invasion of privacy,
and if so, why?

Please note: I'm not looking for answers about what I'd need to put in
my privacy policy before doing it, rather, I'm looking for debate on
the subject, and the privacy implications.

Request for Question Clarification by xemion-ga on 09 Sep 2002 17:17 PDT
I would also have to agree with the below comments.  This issue really
isn't considered important and I don't believe it's really been
debated.  If I might ask, why do you even want to track your users
mouse movements?  That might shed a little more light on what to look
for.

xemion-ga

Clarification of Question by pete_sergeant-ga on 09 Sep 2002 22:29 PDT
In reply to xemion-ga's request for clarification:

Mouse-tracking is useful both as a way to collect marketing data (
which ads did the user float over? which ads were interacted with? )
and for usability ( did they think that was a link? how did they read
the text? ).

As mentioned, some people consider this a gross invasion of privacy (
ref: Lawrence Lessig ), and I'm fairly convinced that Slashdot (
http://www.slashdot.org ) ran an article on a site that was doing it,
although I can't seem to find the magic keywords needed to retrieve
this story.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Ethics with mouse-tracking
From: lot-ga on 09 Sep 2002 12:54 PDT
 
To add to the debate, I think any site tracking my mouse movements
would not cause me concern. I feel there are other factors of greater
concern such as IP recording, referral URL, looking at my cookies, and
the enviromental data in my browser; - mouse tracking seems quite low
in the list.
regards
lot-ga
Subject: Re: Ethics with mouse-tracking
From: pinkfreud-ga on 09 Sep 2002 13:32 PDT
 
I agree with my colleague lot-ga. The tracking of mouse movements
doesn't particularly bother me. I cannot see how this data could be
used in any way that would seriously invade my privacy.

If someone comes up with truly accurate age and gender information
from this, I will be astonished. Various physical handicaps and other
non-sex- and non-age-related factors would, I think, make it very
difficult to use this data in any meaningful fashion.

I am quite spastic, and my mouse movements may be erratic because of
chronic illness, but I am not mentally disabled nor extremely old.
Anything that my mouse movements say about me is likely to be in
error.
Subject: Re: Ethics with mouse-tracking
From: sansill-ga on 10 Sep 2002 09:02 PDT
 
This is the  address of the article originally a BBC story posted to slashdot 
http://news.bbc.co.uk/1/hi/sci/tech/1528426.stm

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