Google Answers Logo
View Question
 
Q: Seller problems/experiences at UBID.com ( No Answer,   0 Comments )
Question  
Subject: Seller problems/experiences at UBID.com
Category: Business and Money > Advertising and Marketing
Asked by: gogansa-ga
List Price: $10.00
Posted: 30 Oct 2002 16:34 PST
Expires: 06 Nov 2002 18:13 PST
Question ID: 93713
I have had many problems selling on UBID auctions at www.ubid.com in
the Consumer Exchange section.  UBID often does not send emails with
the email address of winning bidders, billing is incorrect, and
credits are hard to get, sometimes accounts are disabled for
INCONSISTENT INFORMATION (a term UBID has never been able to define). 
Are there web sites or other forums for sellers on UBID.com?  Can I
find out if others have had these experiences, and how they can be
best handled?  Are there seller forums for UBID?  Thank you.
Answer  
There is no answer at this time.

The following answer was rejected by the asker (they received a refund for the question).
Subject: Re: Seller problems/experiences at UBID.com
Answered By: tlspiegel-ga on 30 Oct 2002 23:35 PST
 
Hi gogansa,

I am sorry you've had so many problems.  If the saying is true that
misery loves company, then from what I've found for you - many others
are just as unhappy.

I was unable to find any seller forums or message boards specifically
tuned in to UBID.com.  However, I did find a few personal sites on the
web that discuss their conflicts and issues with UBID.

First, I'm going to assume you've been to the UBID.com Help Page and
still haven't solved your selling problems, emails, billing, credits
and inconsistent information.
http://www.ubid.com/help/topic_list7.asp

With that in mind, let me direct you to these pages I located for you
-

Gray Watson Personal Thoughts... A User Review
"The following page is a quick synopsis of my treatment at the
uBid.com site. They have some good deals once and a while so I thought
I'd bid on a pair of HP/AMD boxes..."
http://256.com/gray/thoughts/20000619.html

ConsumerAffairs.com has some very interesting complaints about
UBID.com
http://www.consumeraffairs.com/online/ubid.html

UBID Gripes
http://www.computergripes.com/ubid.html

The company that performs the Internet Technology (IT) for UBID is:
Tallan, Inc.  You can read more about what they're doing to improve
UBID.  I've located how to get in touch with Tallan, Inc and perhaps
it wouldn't be a bad idea to contact them about your complaints.  The
following link explains what they do. In addition, I found this to be
interesting reading.
http://www.tallan.com/clients/ubid_profile.shtml

To reach Tallan, Inc:
Corporate Office
628 Hebron Ave,
Building 2, Suite 502 
Glastonbury, CT 06033 
Phone: (860) 633-3693 
Toll Free Number: (800) 677-3693
Fax: (860) 633-5361

Google search:  "Ubid complaints", "Ubid.com" "ubid problems"
"consumer complaints Ubid"

I hope this information is helpful to you,

tlspiegel-ga

Clarification of Answer by tlspiegel-ga on 31 Oct 2002 00:58 PST
Hi again,

Sorry need to make a correction -Information Technology (IT) is what
Tallan, Inc provides for UBID.com

Thank you,

tlspiegel-ga

Request for Answer Clarification by gogansa-ga on 31 Oct 2002 17:03 PST
Hi thanks for the answer, and references to information about UBID. 
All of the links you included are referring to problems that buyers
have on UBID,  although I was specifically looking for problems that
SELLERS have experienced on the Consumer Exchange or Preferred Partner
sections of UBID.  Would you be able to locate any forums or other
information partaining to Seller problems on UBID.  Thanks again.

Clarification of Answer by tlspiegel-ga on 31 Oct 2002 18:01 PST
Hi gogansa,

I've researched this more for you and there appears to be no bulletin
boards, message boards, or forums devoted to Ubid.com

I did find an article written on July 15, 2002 by Ina Steiner titled:
Auction Site uBid Restructures Seller Fees

http://www.auctionbytes.com/pages/abn/y02/m07/i15/s01

I quote: " ........uBid differs from the typical online auctions in
that it has three separate platforms. uBid auctions items that it has
purchased from manufacturers (uBid DIRECT). uBid also auctions
merchandise "for" manufacturers, which retain ownership of the goods
(uBid PREFERRED PARTNERS). uBid's third platform is similar to other
auction sites in that it allows companies and individuals to auction
items on the uBid site themselves (uBid CONSUMER EXCHANGE). When
consumers search uBid, they know from the results display whether
items are for sale from uBid, from a "preferred partner" or from an
independent entity.

The move to restructure fees is a sign that the company is ramping up
its Consumer Exchange platform and reaching out to sellers who have
traditionally used sites like eBay. However, by implementing listing
fees, they are likely to experience a drop-off in listings. When Yahoo
Auctions implemented listing fees last year, listings decreased about
15%. Yahoo claimed the sell-through rate remained consistent after the
fee change however."

And, at the following link Ebay&Ubid Auction Secrets online - on the
right side of the page half-way down in the yellow frame - there is a
reference to bulletin boards.

http://www.auction-web-sites-online-auctions-site-on-line.com/find-great-deals.html
"Cool Auction Tip 
Most auctions provide a number of bulletin boards where you can
converse with other Auction users on relevant topics—and, in some
instances, leave "live" feedback with auction staffers. Often, these
lively discussion forums are the only places to find out what's really
going on behind the screens at an auction."

However, there was none to be found on the internet, let alone at the
Ubid.com site.
 
Regards,

tlspiegel-ga
Reason this answer was rejected by gogansa-ga:
The researcher provided a lot of information, however my question
asked specifically about SELLERS experiences on the Consumer Exchange
or Preferred Partner sections of UBID, and instead the answer provided
information about BUYERS experiences.  I re-asked, for clarification,
for information on SELLERS, and the response was basically that there
was no information available.  The answers were certainly
professional, however I do not feel they answered the question. 
Thanks.

Comments  
There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy