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Q: premium number ( No Answer,   1 Comment )
Question  
Subject: premium number
Category: Miscellaneous
Asked by: domine-ga
List Price: $20.00
Posted: 06 Jul 2004 12:04 PDT
Expires: 05 Aug 2004 12:04 PDT
Question ID: 370409
How do I get rid of premium number 909792049 which costing me £1.50 pm
and appears to have changed my dialup number 0845etc? Chris Meleady

Request for Question Clarification by nenna-ga on 05 Aug 2004 08:38 PDT
Hello, 

There area few steps you need to take to begin with to see if it can
remove this problem easily.

First off, download Ad-Aware, instell it, check for updates once it is
installed, and run a clean sweep, getting rid of spy-ware on your
computer.
http://lavasoft.element5.com/support/download/

Then, download and install SpyBot Search and Destroy and run that
program after checking for updates
http://www.safer-networking.org/en/mirrors/index.html

Let us know if that got rid of the problem, and if not...we'll go
further with this. Your question is close to expiring, so if you're
still having the problem after your questions expires, you may want to
post a new question telling us how things are going after you ran
those programs and removed all the spyware from your computer. Since
this question will prob. not be answered by the time it expires,
you'll only be charged the .50 cent listing fee, so you won't have to
pay for 2 answers.

Please get back to us and let us know if that helped.

Nenna-GA
Google Answers Researcher
Answer  
There is no answer at this time.

Comments  
Subject: Re: premium number
From: corwin02-ga on 06 Jul 2004 13:40 PDT
 
you appear to be infected by piece of software called a dialer hack
(they have many names) get a tool like spy sweeper (www.download.com)
and a decent registry scanner and a good AV program and clean your
machine , additionally you will find more information here


http://answers.google.com/answers/threadview?id=357575

http://answers.google.com/answers/threadview?id=351674

http://answers.google.com/answers/threadview?id=346434

http://answers.google.com/answers/threadview?id=339923

http://answers.google.com/answers/threadview?id=326374

http://www.techtv.com/callforhelp/answerstips/story/0,24330,3664827,00.html

http://womencentral.net/spyware2.html

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